We are seeking a professional Customer Service Administrator for a client based in Swords, North Dublin area for a 12-month contract. The Customer Service Administrator will handle a wide range of customer service inquiries, demonstrating strong listening skills, empathy, and the ability to adapt communication style to suit customer needs. This position involves frequent interaction with contract engineers and retailers to help resolve customer queries efficiently and effectively.
Key Responsibilities:
Manage all inbound service calls and emails across all product categories.
Arrange onsite service visits where required to ensure swift and effective support for end users.
Handle engineer‑related enquiries in a professional and timely manner.
Support the achievement of service levels and phone‑based performance targets.
Complete additional administrative tasks as assigned, including warranty and product registration processing.
About You:
At least 12 months of experience in a similar role.
Excellent attention to detail and a friendly telephone manner.
Strong customer service skills and good computer knowledge.
Able to work in a busy professional environment.
Fluent in English.
Experience with SAP is an advantage.
For more information, please apply through the link provided for the attention of Erna Tupaz or call Osborne Recruitment on 041 986 5058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDETUPAZ
Recruitment & Business Director – Dublin City Centre
We have a new role for a Recruitment & Business Director for our HQ office in Dublin 2. Osborne is an award-winning Talent Recruitment Consultancy, we have recognised by ERF and various Business chambers and networks. Our clients span across public and private sectors over multiple industries delivering Excellent Permanent, Contract and Temporary Staffing Solutions.
The Osborne team culture is High Performance, High Commitment and High Quality, where we live and breathe our strong values of Recruitment Excellence, Growth, Integrity, Collaboration, and Care. Our objective is to #ChangeLives with a mission to find the Right Person, for the Right Job, No Compromise.
Role:
As part of the SLT you will lead the operations and be responsible for of the Osborne office on Fitzwilliam Square.
Leading a team of Recruitment Professional across Office, Business Support and Accountancy & Finance multiple Recruitment specialisms to not only achieve but surpass monthly, quarterly, and annual financial targets.
Build excellence in all aspects of the role from client delivery, excellent candidate experiences using a combination of traditional and modern sourcing strategies. Leaving no stone unturned to find the right person aligned as outlined in our purpose.
A Brand ambassador for Osborne and representing the company when visiting client and networking.
This will be a 360 role, with responsibility for delivery on your desk, to your clients and financial and non-financial objectives. Lead by example in delivering excellent recruitment solutions and customer service to your clients and candidates, and achievement of your personal targets.
With a strong focus on Recruitment excellence and delivery, to our client partners.
You will have support from a well-established team; however, the Recruitment & Business Director role will require you to build on an existing/ create a new network of companies to engage with Osborne, introducing our range of services to maximise relationships and revenue.
Responsible for hiring and Talent development of your team.
Day to day Office/ facilities Management
Why Join Osborne?
Competitive salary and uncapped commission.
25 days annual leave
3.5 additional company days including your Birthday off and half day for Christmas Shopping
CSR initiatives
Paid Paternity & Maternity leave packages
Pension
Flexible benefits package- % of salary you choose the benefit you would like.
Other benefits include:
Be part of a growing collaborative and dynamic team.
Opportunity to drive significant business growth and work with high-calibre clients.
Ad hoc competitions and prizes
Annual Company Award events.
Requirements:
Preferably Masters Qualified, min of bachelor’s degree in business, or Sales, or Marketing, or a related field preferred.
8-10 years’ experience in a Recruitment Consultancy/Agency, with a min of 7 years People leadership / Management experience
Strong business acumen to understand effective business and market trends in the area required with a passion for Recruitment industry. Having a strong knowledge of employment and business opportunities in the Dublin market.
Have a leading by example approach and an emphasis on delivery of quality Recruitment process
Proven track record in developing successful recruitment and sourcing strategies whilst achieving targets and KPI’s
Proven experience building and leading teams to achieve great success across multiple recruitment disciplines specialisms
Professional, personable individual with excellent communication and leadership skills and a strong ability to build lasting relationships with colleagues, clients, and candidates
Excellent negotiation, and collaboration skills.
Self-motivated with the ability to work independently, whilst collaborating with the rest of the Osborne team.
Proficiency in using CRM software and other sales tools.
Proficient in MS Office / 365.
Ability to travel when required.
Full authorised to work full time in ROI
To find out more, please contact Ayesha Thomspon, in absolute confidence on ayesha.thompson@osborne.ie. Alternatively, you can send your CV directly through the link provided. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. Osborne are proud to be an Equal Opportunity Employer.
Cluster Corporate Sales Manager – Permanent, Dublin City Center
Dublin City Centre (Cluster Role – Two Prestigious Hotels) Salary: €60,000 + KPI Bonus + Excellent Benefits
About the Role An exciting opportunity has arisen to join a prestigious hotel collection in a Cluster Corporate Sales Manager position, supporting two prime city-centre properties. This is a high-impact, proactive sales role suited to a driven hospitality professional who thrives on building relationships and winning new business. You will play a key role in growing the local corporate segment, negotiating rate agreements, and developing strong partnerships within the Dublin business community.
Key Responsibilities
Build, manage, and maintain strong relationships with local corporate accounts
Negotiate corporate rate agreements at a local level
Proactively seek and secure local corporate group business
Support and complete RFP processes as required
Assist the CSDC in developing relationships with DMCs and key local providers
Achieve targets for client appointments and business conversion
Maintain accurate and up-to-date activity records in Salesforce
Conduct proactive outreach including cold calling, research, and in-person sales activity
Knowledge & Experience
Essential:
Minimum 2 years’ proactive hotel sales experience
Proven ability to win new business (“door-knocking” mindset)
Confident with cold calling and prospecting (online and offline)
Strong negotiation and conversion skills
Excellent relationship management abilities
Strong communication, presentation, and problem-solving skills
Proficient with standard business software and CRM systems
Desirable:
Experience within the Dublin city centre corporate market
What’s on Offer
Competitive salary of €60,000
KPI-based annual bonus
Health & wellness contribution
Pension contribution
25 days annual leave (increasing with service)
Enhanced maternity benefit
Complimentary meals on duty
Employee Assistance Programme
Staff discounts across the Hotel Collection
Ongoing career development opportunities
Employee recognition awards
For more information, please apply through the link provided for the attention of Audrey Power or call Osborne Recruitment on 01 638 4400. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Salary: 35-40K DOE Hours: 9am to 5:30pm (Mon – Fri) Annual Leave: 20 Days (+5 Company Days) Location: Dublin 12
Role & Responsibilities:
Provide an excellent level of customer service.
Support the branch manager on operational activities to ensure the branch runs smoothly and efficiently on a daily basis.
Responsible for dealing with all incoming phone, email, mySherryFitz queries relating to the branch such as arranging viewing appointments, market appraisals, viewing times etc
Ensure timely responses and that all details are recorded accurately on the relevant Agency Cloud file.
Ensure messages and tasks field on Agency Cloud is monitored and tasks are actioned
Ensure all appointments are confirmed on Agency Cloud.
Prepare Terms of Engagement and ensure all compliance documentation is on file in advance of property being made available.
Prepare MA kits & ensure there is adequate supply of kits, keyrings, listing cover sheets etc and order stock as required.
Boards – Oversee all board orders, ensuring that everything on the overview report is included and email to the board man.
Prepare content within given deadlines for all in house publications as required.
Order photos & download to the relevant Agency Cloud property file.
Prepare and order in house brochures using brochure creation platform.
Prepare & book newspaper adverts through Agency Cloud & send to Marketing Department.
Publish weekly On View times through web portals.
Update all window displays & ensure display screens in branch are kept updated.
Ensure all charges relating to a property have been correctly inputted on Agency Cloud i.e. photographer, advertising, brochure, boards etc.
Review Debtors overspend report from accounts on a monthly basis & provide feedback.
Review Invoices that have been issued by accounts & liaise with Negotiator for approval.
Liaise with the Accounts Department to ensure the correct allocation of pre-paid advertising on property files and ensure all buyer deposits are accurately processed.
Process credit card payments through Sage Pay.
Process cheques, save to Agency Cloud & send to Accounts Department.
Monitor and manage petty cash & submit receipts to Accounts on a Monthly basis.
Support the branch in preparation for Saturday viewings
Distribute weekend viewings numbers to designate regions on a weekly basis.
Adhere to Company Policies & Procedures
Requirements:
Minimum 2-3 years previous administration experience.
Proficient knowledge of MS Office, in particular Word and Excel.
Excellent telephone, customer service and communication skills.
Excellent interpersonal skills, good ability to multitask and meet deadlines.
Highly motivated with an ability to take ownership and with strong attention to detail
Experience within the Property Industry is an advantage but not a deal breaker.
For more information please apply through the link provided for the attention of Jordan McCormack or call Osborne Recruitment on 01-5984334. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. For more information on all of our current jobs visit www.osborne.ie
Our client is seeking a skilled Upholsterer to join their team. This role involves removing and replacing sofa covers, refurbishing and re-covering furniture, and repairing office furniture to a high standard. If you take pride in craftsmanship, precision, and quality finishes, this is an excellent opportunity to work with a dedicated and professional team.
Key Responsibilities:
Removing and replacing sofa covers
Refurbishing and re-covering sofas and other furniture
Repairing office furniture
Ensuring all work meets high quality and craftsmanship standards
Handling materials with care and attention to detail
Requirements:
6+ years of experience in upholstery or related furniture restoration work
Strong attention to detail and precision
Pride in delivering high-quality workmanship
Ability to work independently and as part of a team
What We Offer:
Hourly rate: €16.00 – €17.00
Working hours: 8:30am – 5:00pm, Monday to Friday
Annual leave: 20 days (pro rata)
Start date: ASAP
Duration: Temporary with possibility of becoming permanent
Location: Tallaght, South Dublin
For more information, please apply through the link provided for the attention of Sorcha O'Callaghan at sorcha.ocallaghan@osborne.ie or call Osborne Recruitment on 01 525 2457. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer #INDOSB1 #INDSOC
At Osborne we are currently recruiting for a Quality & Projects Lead – Education to join a respected education organisation based in Dublin 24. This role offers the opportunity to play a central part in strengthening governance, compliance, and programme quality while supporting learner access and progression.
For You:
Permanent role
Salary €50-55k
Hybrid
Dublin 24 location
Key Responsibilities Quality Assurance and Academic Systems
Lead the design, implementation, and ongoing review of quality assurance (QA) systems across Further and Higher Education, including exam/programme boards and liaison with awarding and regulatory bodies (e.g., SETU, QQI, DDLETB).
Maintain accurate records and ensure compliance with QA processes, governance codes, and GDPR, including regular updates to learner and tutor handbooks.
Support policy review, application and data management processes, and preparation for external reviews and audits.
Monitor QA performance and provide recommendations to enhance standards, consistency, and compliance across all programmes.
Learner Supports and Bursary Fund and administer fund
Track learner support engagement and contribute insights to programme teams to enhance learner access and progression.
Programme and Project Development
Develop, coordinate, and monitor new projects and initiatives aligned with organisation’s strategic priorities.
Use data, learner feedback, and evaluation findings to inform continuous improvement of adult community education programmes.
Deputise for the Manager and programme leads as required, supporting day-to-day programme delivery, learner engagement, and tutor support.
Stakeholder, Funder, and Partner Engagement
Engage with public and private funders across the programme cycle, including proposal development, implementation, reporting, and evaluation.
Build and maintain effective relationships with learners, tutors, awarding and regulatory bodies, and community and funding partners to support programme quality and growth.
Data, Reporting, and Digital Systems
Lead robust data management and reporting practices to uphold assessment quality, integrity, and accountability.
Use and enhance IT systems and CRM platforms to support learner management, reporting, and continuous improvement across the programme
Generate management information to inform decision-making, programme planning, and external reporting.
Essential Competencies
Experience in management, administration, or coordination roles, ideally involving programmes, projects, or services (education, community, or related sectors).
Strong understanding of adult learning principles and assessment methods, including blended and flexible delivery, or a clear capacity to develop this understanding quickly.
Demonstrated experience in developing or implementing policies, procedures, or quality-related documentation.
Strong data and reporting skills, with the ability to uphold quality and integrity in assessment, monitoring, and evaluation.
Proven ability to work with diverse stakeholders (e.g. learners, tutors, partners, funders, awarding or regulatory bodies).
Financial awareness, including experience with budgeting, resource allocation, or grant-funded projects.
Excellent written and verbal communication skills, with high attention to detail and the ability to produce clear, concise reports.
High level of proficiency in IT systems and CRM platforms, and an interest in using digital tools to enhance processes.
Strong interpersonal, analytical, and decision-making skills, with the ability to work both independently and as part of a team.
Highly organised, flexible, and comfortable managing multiple priorities in a dynamic environment.
To be considered for this position apply today or call Emma Hickey on 01 5252457. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer
At Osborne we are currently recruiting for a well-established Not-for-Profit Business Services Organisation based in Sandyford.
A purpose-Driven Organisation Serving the region, they are seeking an Accounts Manager/Bookkeeper to join their team.
The Accounts Manager/Bookkeeper will be offered a hands-on finance role and will have broad exposure to management accounts, budgeting, audit support and the day-to-day financial operations.
For You:
Contract role until end of the year
Longer term opportunities post end of year
Full time hours, 4 days on site & 1 day working from home
Salary €42-45k
Opportunity to work in a values-driven, not-for-profit organisation
A broad and autonomous finance role with real ownership and impact
Supportive and collaborative working environment
Responsibilities:
Prepare monthly accounts to trial balance
Post month-end journals, including accruals and prepayments
Support the year-end process and liaise with external auditors
Prepare annual budgets and cash flow forecasts
Monitor and report on variances against budget
Manage credit control processes
Calculate and post invoices and credit notes
Post receipts and respond to customer queries
Collate and code supplier invoices for approval
Post approved invoices and reconcile monthly statements
Prepare monthly payment runs for approval
Issue PO numbers in line with company policy
Post daily banking transactions
Set up and manage payment runs
Requirements:
IATI qualification
Minimum 3 years’ experience in a similar accounting or finance role
Strong Excel and IT systems knowledge
Exceptional attention to detail and accuracy
Strong analytical and organisational skills
A commercial, results-driven mindset
Excellent communication skills
Ability to work both independently and as part of a small team
For more information, please apply through the link provided for the attention of Shane Hanrahan or call Osborne Recruitment on 01 525 2457. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDSHAN #INDOSB1
Medical Receptionist – Part-Time Permanent | Dublin 2 | €38,000 DOE | Fully Onsite
We are currently recruiting a Part-TimeMedical Receptionist to join a busy and well-established GP Practice based in Dublin 2. This is a permanent, full-time, fully onsite position, ideal for an experienced and patient-focused administrator who enjoys working in a fast-paced healthcare environment. The Role:
As the first point of contact for patients, you will play a key role in delivering a professional, welcoming, and efficient service.
Key Responsibilities:
Greeting patients and managing front desk operations
Scheduling appointments and managing diaries
Handling phone calls, emails, and patient queries
Processing patient registrations and maintaining accurate records
Managing billing, payments, and insurance queries
Supporting clinicians and the wider practice team with administrative tasks
About You:
Previous experience in a medical reception or healthcare administration role
Excellent communication and interpersonal skills
Strong organisational and multitasking abilities
Comfortable using practice management systems and MS Office
Professional, discreet, and patient-focused approach
What’s on Offer:
Permanent role in a reputable GP practice
Salary up to €38,000 DOE
Supportive and friendly working environment
Fully onsite position
For more information, please apply through the link provided for the attention of Mia Craddock or call Osborne Recruitment on 01 6384400. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Here at Osborne, we are hiring on behalf of a well-established mechanical, electrical and maintenance contractor, and are seeking an experienced Technical Sales Administrator to join their team in Dublin 22. This is an excellent opportunity for a technically minded, commercially aware administrator to join a busy maintenance division.
Location: Baldonnell, Dublin 22
Salary: €40,000+ DOE
Working Hours: 8:00am – 4:30pm
Key Responsibilities:
Provide technical and administrative support to the Sales and Maintenance teams
Review engineers’ reports, dockets and site images to prepare accurate quotations
Price maintenance works including boilers, HVAC units, gas systems and associated repairs
Liaise with suppliers to obtain pricing and technical information
Generate sales enquiries and promote service offerings across the client base
Develop and maintain long-term client relationships
Negotiate tender and contract terms to meet client and company requirements
Provide pre-sales technical assistance and after-sales technical support
Maintain customer records and prepare reports for the Maintenance Manager
Coordinate sales projects and support the team in meeting sales targets
Work collaboratively with internal departments
Travel to client sites where required
Qualifications and Experience:
Previous experience within engineering or construction environments is advantageous
Strong technical knowledge within engineering/construction or similar services maintenance, with the ability to interpret engineer reports and prepare accurate quotations
Strong proficiency in Microsoft Office and CRM systems (AFS experience advantageous)
Excellent organisational skills with the ability to prioritise in a busy environment
Strong customer focus with a commitment to delivering high service standards
Excellent communication and interpersonal skills
High level of attention to detail
Benefits:
Salary circa €40,000+ (depending on experience)
21 days annual leave
Pension
Death in Service benefit
Employee Assistance Programme
Gym membership discount
Bike to Work Scheme
Free on-site parking
Hybrid working option may be available after probation period
For more information, please apply through the link provided for the attention of Nicole Sinnott or email your cv to Nicole to nicole.sinnott@osborne.ie If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. Please visit www.osborne.ie for more information on all of our roles
Here at Osborne, we are hiring on behalf of a well-established mechanical, electrical and maintenance contractor, and are seeking an experienced Senior Project Administrator to join their team in Dublin 22. This is an excellent opportunity for a detail-oriented and organised professional to support a busy Estimating Department within a well-established business.
Location: Baldonnell, Dublin 22 (Fully On-site)
Salary: Up to €40,000 DOE
Working Hours: 8:00am – 4:00pm (3:30pm finish on Friday’s)
Key Responsibilities:
Assist Mechanical and Electrical Estimators in preparing detailed cost estimates
Maintain and update estimating spreadsheets, pricing templates and databases
Track tender schedules, submission deadlines and bid requirements
Source and compile supplier quotations for large-scale projects
Ensure all estimates and submissions comply with internal standards and client specifications
Liaise with internal departments and external stakeholders regarding pricing and tender queries
Provide general administrative support to the Estimating Department
Work across systems including Procore and Excel
Qualifications and Experience:
Relevant third-level qualification, trade background and/or proven experience in a project administration or estimating support role
Experience within a mechanical & electrical contracting environment is highly desirable
Strong proficiency in Microsoft Excel, including spreadsheet management and design
Experience with estimating software (Procore experience advantageous)
Excellent attention to detail and ability to work to strict deadlines
Strong communication and time management skills
Ability to manage multiple priorities in a fast-paced environment
Benefits:
Salary up to €40,000 (depending on experience)
21 days annual leave
Pension
Death in Service benefit
Employee Assistance Programme
Gym membership discount
Bike to Work Scheme
Free on-site parking
3:30pm finish on Friday’s
For more information, please apply through the link provided for the attention of Nicole Sinnott or email your cv to Nicole to nicole.sinnott@osborne.ie If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. Please visit www.osborne.ie for more information on all of our roles
