The Service Manager is responsible for managing all aspects of aftersales service, maintenance, and repair of agricultural machinery. Acting as the central point of contact for service-related enquiries, this role ensures that customer issues are handled quickly, professionally, and with a focus on long-term customer satisfaction.
Location: Borris, Carlow
Employment Type: Full-time
Key Responsibilities:
Respond promptly to customer enquiries regarding machine servicing, repairs, and warranty issues.
Schedule and coordinate all service appointments.
Accurately diagnose service issues using customer reports and liaise with technical support when necessary.
Order, track, and manage parts for repairs and maintenance jobs.
Maintain detailed records of all service jobs, warranty submissions, and customer interactions.
Produce accurate service estimates, quotations, and invoices.
Provide advice to customers on maintenance schedules, preventative servicing, and equipment care.
Ensure all work complies with health & safety and environmental standards.
Monitor and manage service department profitability and efficiency.
Requirements:
Solid technical understanding of agricultural machinery and equipment.
Previous experience in a service or aftercare role within the agricultural, plant, or machinery sector.
Strong organisational skills with the ability to prioritise a busy workload independently.
Confident communicator with strong customer service skills.
Comfortable working with manufacturers and suppliers to resolve technical and warranty matters.
Good IT skills – familiarity with service software, Excel, and email systems.
Full driving licence.
Desirable:
Technical qualifications in agricultural engineering, mechanics, or similar.
Experience dealing with major agricultural machinery brands.
Familiarity with telematics or diagnostic systems.
For more information, please apply through the link provided for the attention of Daniel Kirwan or email daniel.kirwan@osborne.ie If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
We are seeking a motivated and results-driven Agri Sales Executive to drive sales growth by promoting and selling a range of agricultural products, including seeds, fertilizers, agrochemicals, machinery, or animal feed. The ideal candidate will be responsible for building and maintaining strong relationships with farmers, cooperatives, dealers, and distributors, understanding their needs, and offering effective solutions to enhance their agricultural productivity.
Location: Midlands
Department: Sales
Reports To: Sales Manager
Key Responsibilities:
Promote and sell agricultural products to existing and prospective customers including farmers, cooperatives, dealers, and distributors.
Identify new business opportunities and expand customer base within the assigned territory.
Conduct field visits and on-site product demonstrations to educate customers on product benefits and application techniques.
Provide technical guidance and after-sales support to customers to ensure satisfaction and repeat business.
Achieve monthly and annual sales targets as set by the company.
Collect market intelligence, customer feedback, and competitor activities to inform sales strategies.
Participate in agricultural fairs, exhibitions, and promotional events to boost brand awareness.
Maintain accurate records of sales activities, customer interactions, and market data using CRM tools.
Collaborate with internal teams such as product development, marketing, and logistics to ensure customer needs are met efficiently.
Qualifications and Skills:
Bachelor's degree in Agriculture, Agribusiness, Sales & Marketing, or related field.
Proven experience (1–3 years) in agricultural sales or a related industry preferred.
Strong knowledge of agricultural products and practices.
Excellent communication, negotiation, and interpersonal skills.
Self-motivated with a results-oriented approach.
Ability to travel extensively within the assigned territory.
Proficiency in MS Office and CRM tools.
For more information, please apply through the link provided for the attention of Daniel Kirwan or email daniel.kirwan@osborne.ie If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Managing Director – Hardware Sector | Carlow Lead Growth. Shape Legacy.
Osborne Executive Recruitment is proud to partner with a long-established, family-run hardware business in Carlow, now entering an exciting phase of growth and transformation. We’re seeking a commercially astute, visionary Managing Director to lead the business into its next chapter. This is a hands-on leadership role ideal for someone with strong experience in hardware, construction supplies, or similar sectors.
Key Responsibilities:
Lead strategy, operations, and business development
Drive sustainable growth while preserving core values
Oversee financial performance, team development, and compliance
Act as key liaison with ownership and stakeholders
What You’ll Bring:
Proven leadership in retail, B2B, or distribution (hardware/construction)
Strong commercial and financial acumen
Track record in change management and operational excellence
Collaborative, people-first approach with entrepreneurial flair
All interested candidates should apply through the link provided for the attention of Elaine Scilley at Osborne Recruitment. Elaine.Scilley@osborne.ie or call Osborne Recruitment on 041 986 5058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer
