Osborne Executive Recruitment is pleased to work with a non-profit organisation in the Louth/ Meath area to find a new Assistant Manager. The organisation is dedicated to offering essential services and support to its local community, aiming to create lasting change through advocacy, support services, and sustainable projects that help people rebuild their lives with dignity. The Assistant Manager will play an important role in managing and delivering the organisation’s day-to-day services, ensuring they meet high standards of quality, efficiency, and client care.
Essential Skills:
Proven experience in a management role, preferably in a service-oriented setting
Strong understanding of service delivery and client care, particularly for vulnerable or marginalised people
Excellent people management skills, including performance management
Strong organisational and problem-solving abilities, with the ability to manage multiple tasks and work under pressure
Good knowledge of health and safety, safeguarding, and risk management
Excellent communication skills, both written and verbal, with the ability to work well with stakeholders at all levels
Understanding of legal and regulatory requirements in the charity sector
Experience working with volunteers and community groups
All interested candidates should apply through the link provided for the attention of Elaine Scilley at Osborne Recruitment. Elaine.Scilley@osborne.ie or call Osborne Recruitment on 041 986 5058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer
Here at Osborne, we are seeking a temporary Executive Officer to join our public-sector client in Dublin City Centre. This position would suit an individual who is experienced in administration and customer service and who possesses supervisory experience. As an Executive Officer, you will oversee the day-to-day coordination of the Clerical Officers team, manage customer escalations, ensure the effective delivery of training, and the upkeep of knowledge articles.
Salary: €20.01 per hour
Key Responsibilities:
Team Coordination: Supervise and coordinate the daily activities of the Clerical Officers team, ensuring efficient workflow and high performance.
Customer Escalations: Handle complex and escalated customer inquiries, providing solutions and guidance in a timely manner.
Training and Development: Develop and deliver training programs for new and existing Clerical Officers on the internal database, technical support, and compliance requirements.
Quality Assurance: Monitor and evaluate the quality of customer interactions and service provided by the team, ensuring adherence to standards and continuous improvement.
Process Improvement: Assist in reviewing and improving the usability of the internal database and website, providing feedback and suggestions based on team and customer interactions.
Documentation: Ensure all customer interactions are accurately documented in the CRM system, maintaining thorough records.
Compliance: Maintain up-to-date knowledge of relevant legislation and internal processes, ensuring the team complies with all legal and policy requirements.
Performance Management: Set and achieve personal and team performance goals, contributing to the overall success of the team.
Stakeholder Engagement: Liaise with other departments, including information services and Registration teams, to address issues and implement improvements.
Qualifications:
Previous experience in a supervisory role within a customer service or contact centre environment.
Excellent communication, leadership, and interpersonal skills.
Strong problem-solving abilities and technical troubleshooting skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Strong computer skills and familiarity with CRM systems.
High attention to detail and commitment to providing an exceptional customer experience.
Ability to handle sensitive information with confidentiality and discretion.
For more information, please apply through the link provided for the attention of Chloe Broderick-Quain or send your CV via email to chloe.broderick-quain@osborne.ie If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format
Osborne Executive Recruitment is seeking a highly qualified Chief Medical Officer (CMO) on behalf of a significant statutory body, to lead its Occupational Health Unit, delivering occupational health services to thousands of employees. This is a permanent, pensionable position based in Dublin. The successful candidate will provide expert guidance to senior management on all aspects of occupational health services across the group. In addition to leading the Occupational Health Unit, the CMO will work closely with Health & Wellbeing teams to support and implement strategies that foster a culture of health and wellbeing across the organisation. This collaborative approach aims to integrate health initiatives within the Occupational Health Unit and the broader group. If you are a dedicated professional with a passion for occupational health, we invite you to apply and contribute to the well-being of our workforce.
Key Requirements:
A primary medical degree from a recognised medical school or university.
Membership of the Irish College of General Practitioners (ICGP), Royal College of Physicians of Ireland (RCPI), or an equivalent institution.
Membership of the Faculty of Occupational Medicine, RCPI, or an equivalent body.
Registration on the Specialist Register for Occupational Medicine with the Medical Council of Ireland or eligibility for such registration.
Fellowship of the Faculty of Occupational Medicine (RCPI) or an equivalent qualification.
In-depth knowledge and experience in Occupational Health and Safety legislation.
All interested candidates should apply through the link provided for the attention of Elaine Scilley at Osborne Recruitment. Elaine.Scilley@osborne.ie or call Osborne Recruitment on 041 986 5058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer
