At Osborne, we are currently hiring a temporary Receptionist for approx. 2 weeks for your client, located in Citywest, Dublin 22. ***This is a temporary assignment***
Rate of pay: €14 per hour Hours: 8am-4pm Lunch: Half an hour with lunch provided
Responsibilities:
Meet and Greet members of the public and staff
Managing phones and emails
Covering the front reception
Other ad hoc duties
Requirements:
A minimum of 1 years’ experience in a reception role is essential
Must be available immediately
Strong communication skills
Strong customer service skills
For more information, please apply through the link provided for the attention of Shreya Thornton or call Osborne on (045) 579 066. If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Osborne Recruitment are delighted to be assisting our client to find a candidate who is self motivated and eager to work in a sales environment. Our client works with some of the most prestigious and well-known companies in the world and you will be provided with intensive sales and product training, as well as mentorship and coaching from management & senior representatives.
We are looking for someone who has:
A competitive spirit and thrive under pressure.
A team player
The drive to constantly strive to improve, seeking coaching & guidance from both peers and managers
The ability to operate with minimal supervision and is motivated to find solutions to problems as they occur; an entrepreneurial self-starter
Understanding of how businesses operate and have strong business acumen, including knowledge of different business models & the importance of return on investmen
To join our team, you need:
Native-level business French (C2 level)
Professional level of English
Excellent communication skills, both oral and written
Ideally 1-2 years of sales experience (preferred)
What is on offer:
28K base salary, up to 38K OTE
Exciting, flexible working options available
€250 service/tenure voucher every 6 months
World-class training provided
Working hours: Monday-Friday 8am to 5pm GMT
Career Development Program
Pension Plan (after 1 year)
Health Care Subsidy (after 1 year)
Great work environment, inclusive culture
Active sports and social club
For more information please apply through the link provided for the attention of Karen O'Brien, email karen.obrien@osborne.ie or call 086-1071917. If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format
Here at Osborne, we are currently hiring a Membership Receptionist for our client, Ireland’s leading venue and their member society. The shift pattern for this role is 12-5:30pm, Monday to Friday. This role is based fully onsite in Dublin 4.
Package:
Salary – Up to €40,000 DOE
Monday to Friday, 12pm-5:30pm
Free staff parking onsite
Responsibilities:
Meeting and greeting Members and visitors
Handling all incoming calls to the Membership switch and re-directing where appropriate
Customer service & Provision of Information – Dealing with Members’ queries and providing general information relating to event dates and company directions
Message Handling – Receiving messages and forwarding at the earliest convenience to ensure Members receive prompt replies and a high quality service
Resolve any front of house operational or administrative issues that may arise
Adhere to all standards in every interaction with Members, guests, colleagues, and external suppliers and contacts
Working with colleagues in other departments to address any potential issues relating to maintenance, cleaning, and security
Manage online bookings for meeting rooms when required
Requirements:
1-2 years’ of experience in a similar role is essential
Hospitality experience is preferred
Have customer service experience
Be presentable
Display a positive attitude
Be able to follow established procedures
Possess strong interpersonal & communication skills
Experience and proficiency using CRM databases and Microsoft Office suite (Word, Excel & outlook) essential;
For more information, please apply through the link provided for the attention of Shreya Thornton or call Osborne on (045) 579 066. If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
We are looking for a Parts Coordinator to join our client's team who are located in North Dublin.
If you have your own transport and experience in dealing with spare parts in the machinery or agricultural sector, we want to hear from you!
Duties:
Input customer orders onto our computer system from parts orders received via email.
Take phone calls from Irish and UK dealers, translate their needs into part numbers, and input these into our computer system.
Serve customers at our retail parts counter.
Follow up on customer queries such as missing orders or incorrect parts until resolved.
Help the dispatch department pick and pack parts during busy periods.
Assist dealers using our web parts ordering system.
Work independently to best serve our customers in a busy seasonal business.
Help customers identify parts from diagrams.
Monitor incoming web parts orders from our B2B site.
Order parts from suppliers to fulfil customer back orders and maintain stock levels.
Keep our B2B website up to date with parts illustrations and technical information.
Essential Criteria:
Own transport is required due to the location of the premises.
Background in motor dealers, agriculture, farming, or machinery.
Good phone manner.
Fluent in spoken and written English.
Experience with MS Office suite..
Experience in parts inventory management.
Proven track record in a parts department dealing with customers and suppliers.
Enthusiastic, fast learner with excellent people skills.
Ability to work independently and as part of a team.
Great attention to detail.
Good multitasker with strong organisational skills.
Qualifications:
Driving Licence (required)
At least 3 years' experience dealing primarily with spare parts in the machinery/Agri sector.
If you would like to hear more regarding this position, please apply through the link provided for the attention of Leanne Thornton or call Leanne on 041 9865058.If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDTHORN
At Osborne, we are hiring experience Customer Service Agents on behalf of our client, one of Ireland’s leading insurance providers located in Dublin 18. With excellent progression and opportunities, this is an excellent role for candidates with a minimum of at least 1 years’ experience.
***This role will commence on the 19th of August 2024 so candidates must be available for this start date.***
Package:
Salary – Up to €26,000 plus monthly uncapped commission
Healthcare and pension
Hybrid working once probation has been passed
Responsibilities:
Responsible for Inbound/Outbound sales to new and existing business clients
Achieving and exceeding individual targets on a daily, weekly and monthly basis
Contributing to team and department targets
Managing and maintaining customer records accurately within the system
Delivering to all quality standards outlined as part of the role and ongoing training
Ability to build rapport and be highly engaging with customers
Support your fellow colleagues on the path to success
Being aware of promotional activity for our business
The candidate should possess excellent attention to detail and time management in order to deal with high volumes of calls
You will report directly to the Team Lead within your section
Requirements:
1 + years inbound and/or outbound sales experience within a fast-paced target orientated environment
APA Qualification is desirable but not a pre-requisite for the role
The ability to work as part of a team and own initiative to meet deadlines
The ability to work well under pressure
The ability and drive to hit sales target and progress within the role/department
A dedication to giving best advice and ensuring the customer has the correct product for his/her business
Excellent organisational skills
Accuracy and attention to detail is paramount
For more information, please apply through the link provided for the attention of Shreya Thornton or call Osborne on (045) 579 066. If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Head of Property Management – Permanent – Dublin City Centre
Are you a highly experienced property professional looking for an exciting new challenge? Here at Osborne we are currently partnering with an award-winning estate agency in the recruitment of their Head of Tenancy Management. This role offers the opportunity to lead a busy department, manage a talented team, and oversee a prestigious portfolio of properties in some of Dublin's most sought-after locations.
As Head of Tenancy, you will be based onsite in Dublin City Centre, with some travel within the Dublin area. Reporting directly to the Managing Director, you will be responsible for delivering exceptional tenancy management services, ensuring compliance with all regulations, and enhancing the level of service provided to clients.
Salary: €65k + Bonus
Key Responsibilities:
Provide comprehensive tenancy management for a large portfolio of properties.
Oversee and support a team of property managers, ensuring optimal workload distribution.
Conduct pre and post property inspections and address maintenance issues promptly.
Manage rent collections, renewals, and rent reviews efficiently.
Facilitate daily and weekly team meetings to ensure adherence to best practices.
Maintain departmental coverage and ensure compliance with all new and existing legislation.
Sign off on lease agreements and legal documentation.
Coordinate out-of-hours emergency responses.
Recruit and manage external contractors, ensuring compliance with regulations and best practices.
Deliver ongoing training and development for the team.
Prepare weekly reports and perform data analysis as needed.
Liaise with the RTB on tenant disputes and resolve issues effectively.
Identify new business opportunities and conduct new business pitches.
Requirements:
Minimum of 2 years’ experience in a management role.
Minimum 5 years’ experience in the property industry with a focus on tenant and property management.
Proven experience managing portfolios of corporate clients.
In-depth knowledge of the sector, RTB legislation, and landlord-tenant laws.
Excellent communication, negotiation, and client relationship management skills.
Strong organisational and time management abilities.
Proven track record in identifying and securing new business opportunities.
Full clean driver’s license.
PSRA licences are also is essential.
For more information please apply through the link provided for the attention of Louise Baynes If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer #INDOSB1 #INDLOUBAYNES
Today at Osborne we have a really cool opportunity for someone who has worked in Compliance / Quality in the past within a customer service, call centre, retail environment or financial services. As a pioneer in the online fashion industry, this company seamlessly blends the latest fashion trends with cutting-edge technology to provide a unique shopping experience. Additionally, they offer a robust credit facility, making high-end fashion accessible to a broader audience & here lies the requirement for a Quality Assurance Advisor.
Salary and Benefits:
Inclusive culture and environment
Continuous Learning & Development Program
Progression Path
Salary band is €35k-€40k per annum, dependent upon experience
27 days holiday + bank holidays
Pension Plan
Healthcare Plan
Bonus potential (performance and business-related)
Up to 25% discount concessions
Hybrid working model
Duties and responsibilities:
Conduct regular quality assessments of customer interactions, including calls, emails, and live chats
Identify areas for improvement and collaborate with the Customer Care Team to develop strategies to address them
Provide feedback and coaching to customer care representatives to ensure adherence to quality standards
Monitor performance metrics and identify trends or patterns that may impact customer satisfaction
Contribute to the development and implementation of training programs to enhance customer service skills
Collaborate with cross-functional teams to resolve complex customer issues and escalate as necessary
Stay up-to-date with industry trends, relevant regulations, and best practices to continuously improve the quality of customer care service
Essential Requirements:
Proven experience in a quality assurance role /compliance role, preferably within a customer service, call centre, or retail environment, or financial services would be beneficial
Curious, analytical and logical with a keen attention to detail
Excellent communication and interpersonal skills, with the ability to provide constructive feedback
Proven track record in implementing process improvements and driving positive change
Familiarity with customer service software and tools is highly desirable
Ability to work in a fast-paced environment and adapt to changing priorities
Strong organizational skills with the ability to prioritize tasks effectively
A customer-centric mindset and a genuine passion for delivering exceptional customer service
For more information please apply through the link provided for the attention of Karen O’Rourke or call Osborne Recruitment on 01-5984334. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. For more information on all of our current jobs visit www.osborne.ie
As Customer Care Executive you will work with customers through a variety of communication avenues. This organisation is seeking someone who is motivated and ambitious and are looking to progress in the Insurance sector.
For You:
At Osborne we are currently recruiting for a Customer Care Executive to join Ireland’s leading insurance company based in South Dublin
Full time, permanent role Monday to Friday
Competitive – depending on experience
Bonus and Commission – monthly
Pension
Healthcare
Mobile phone plan
Full sponsorship for insurance exams
Hybrid working policy once passed probation
Annual leave increases annually up to 24 days
Great staff sports & social events.
Monthly/Weekly performance based incentives
Employee Wellness initiatives
Cycle to Work Scheme
Responsibilities:
Provide a level of service to customers, which is best in class standard across the market
Drive to continuously improve performance through KPI’s and quality measures.
Promote good attitudes and strong team spirit within the group.
Escalate issues as necessary to line manager.
Ensure all regulations are adhered to and agreements are fully complied with.
Process all required transactions in accordance with company process.
Accuracy of data and transaction processing within the role.
Advice given to customer must be of specific and accurate nature at all times.
Participate in cross training to develop multi skills required for departmental goals and vision.
Commit to studying for industry exams and use supports given by company to develop educationally.
Requirements:
1+ year of customer service experience within a fast-paced, call centre environment
Good PC Skills -Relay, MS Excel, Insurer Websites
Practical knowledge of Personal Lines Insurance is desirable
Result driven, with the ambition to meet and exceed targets
Excellent communication skills, including verbal, written & listening
Self-motivated, enthusiastic, solution focused
Strong initiative and ability to work in a busy fast paced environment
Confidence to make decisions
Ability to work effectively in a team environment
A positive, innovative attitude with the ability to handle new assignments and projects with an open mind
To be considered for this position apply today or call Naomi Kelly on 01 5252457. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer
We are seeking an energetic and passionate Assistant Manager to join our clients team at a busy vibrant bar/restaurant in Cork. The ideal candidate will have a strong background in the hospitality industry, excellent leadership and communication skills, and a passion for providing exceptional customer service.
Responsibilities:
Assist the General Manager in overseeing the day-to-day operations of the bar/restaurant.
Support staff members to ensure that they provide outstanding service to customers.
Assist in developing and implementing strategies to increase sales and profitability.
Ensure that the premises is clean, organized, and stocked with all necessary supplies.
Handle customer complaints when required and resolve any issues in a timely and professional manner.
Work closely with the kitchen staff to ensure that food and drink orders are prepared and served efficiently.
Create and maintain a positive and welcoming atmosphere for both customers and staff.
Requirements:
At least 3 years of experience in the hospitality industry, with ideally 1 year in a supervisory or management role.
Excellent leadership and communication skills.
Strong knowledge of food and beverage operations.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proven track record of providing exceptional customer service.
For more information, please apply through the link provided for the attention of Barry Forde or email your cv to barry.forde@osborne.ie If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. Please visit www.osborne.ie for more information on all of our roles.
