Here at Osborne, we are hiring an experienced TEMPORARY PART-TIME Medical Receptionist on behalf of our client; a reputable GP practice located in Carlow. The ideal candidate will have a minimum of 6+ months’ experience within a medical setting.
***This is an ONGOING TEMPORARY assignment for 3 months*** Package:
Rate of pay: €15+ per hour DOE
Hours: 9am-1pm, EVERY WEDNESDAY for 3 months
Responsibilities:
Meeting and greeting while covering the reception desk
Answering calls and responding to emails
Scheduling appointments and handling queries
Database management and updating patient files
Filing and scanning
Other ad hoc duties
Requirements:
A minimum of 6+ months’ experience in a similar role is ESSENTIAL
Full flexibility required
Strong communication skills
Excellent attention to detail
Ability to work well under pressure and work independently
For more information, please apply through the link provided for the attention of Shreya Thornton or call Osborne on (045) 579 066. If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
We are looking for an experienced Bar Manager to run day-to-day operations and lead a strong bar team. This is a hands-on role for someone who is comfortable on the floor during busy service and confident handling the admin side of the business.
Duties: Daily Operations
Open and close the bar
Run the floor during busy period
Hire, train, and support bar staff
Create weekly rotas
Manage performance issues and lead team meetings
Order all stock and supplies
Carry out regular stock takes
Work with suppliers
Monitor pour costs and reduce waste
Handle daily cash ups
Track sales and targets
Prepare basic financial reports
Make sure GP targets are met
Follow licensing laws and health & safety rules
Ensure responsible service of alcohol at all times
Deal with customer feedback and complaints quickly and professionally
Keep service standards high
Skills:
2–5 years’ experience as a Bar Manager or senior supervisor
Experience in a busy, high-volume bar
Confident using POS systems (Toast, NCR, or similar)
Strong leadership and communication skills
Able to stay calm and focused under pressure
If you would like to hear more regarding this position, please apply through the link provided for the attention of Leanne Thornton or call Leanne on 041 9865058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Customer Support Representative (Field Based) Permanent, Full-Time Salary: €32,000-34,000 Full Driving License and Own Transport Needed
About the Role We are currently looking for a Customer Support Representative on behalf of ourclient based in Dublin. This is a field-based position that will partner with clinicians, medical staff, patients, carers and support teams to coordinate the set up and maintenance of specialist respiratory support and equipment. Your role will focus on delivering customer excellence for those using our equipment in the ongoing management of their medical conditions.
In this position you will be supporting clients who are often vulnerable and rely on our teams to deliver excellent support and service to ensure they benefit from the respiratory treatments their clinicians have prescribed.
This is a full time, field-based position, covering Ireland region so daily travel is expected. A typical day includes both face to face appointments with clients to install, trouble shoot and service equipment, whilst also providing telephone support as needed. If you have previous experience in a field-based position and can demonstrate a continued focus on service delivery, client excellence and customer satisfaction then this is a unique opportunity to develop your career with an established employer in the medical devices industry.
Key Responsibilities
Supply, delivery and installation of equipment in hospital wards, care facilities and patient homes
Demonstration and user training to patients, carers and medical professionals
Provision of ongoing support, service and issue resolution to patients, carers and medical staff including but not limited to:
Troubleshooting for user issues
First line resolution of technical equipment issues e.g. alarms or error messages
Response to calls for assistance in the case of equipment failure, mask fit issues or queries relating to other consumables etc.
Conduct routine service calls with patients to optimize equipment performance and ensure patient satisfaction
Maintenance of patient and customer records in accordance with GDPR and internal governance standards
There will also be a requirement to support a 24 hour on call service on a rotational basis. During this on call period you will be the main point of contact for out of hours queries and issue resolution and will be required to travel to patients and clients to resolve urgent issues relating to equipment failure.
Qualifications & Experience: Customer Support Representatives are the face of our client’s business to their customers. This is a unique role in the market that requires the right blend of skills, experience and personal attributes to be successful:
Prior experience in a field based, service delivery or sales role. Good geographical knowledge of Ireland will be a distinct advantage
A customer or client focussed approach to service excellence with a proven track record of maintaining standards of excellence in your role
An ability to empathise with our clients and patients, ensuring a professional and compassionate approach in often challenging or emotional circumstances
Confidence when communicating with a diverse client base and the ability to tailor your approach to ensure that your audience understands key messaging, training and advice given
Strong work ethic and a willingness to go the extra mile to deliver for our patients and clients
Strong time management, prioritisation and ability to manage your own workload and schedule appointments efficiently to ensure service level commitments are consistently achieved
An aptitude and interest in learning about new technology and the ability to convey complex information in a simple, user-friendly manner
Previous medical experience or clinical qualifications are not essential. However, we would welcome interest from candidates within the medical sector e.g. nursing or patient liaison. This role is very much about the right person and their approach so we are happy to train the right individual with all required product knowledge.
This is a full-time position with core working hours of Monday – Friday, 09.00AM – 5.30PM. Working hours may vary depending on travel requirements, call outs etc.
During agreed on call rotas, you will be required to be available to support a 24 hour on call service including out of hours and weekends during your agreed rotation
If you would like to hear more regarding this position, please apply through the link provided for the attention of Erna Tupaz or call Erna on 041 9865058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Customer Field Support Representative – Southern Ireland
For close to 30 years, this organisation has grown to become Ireland’s leading specialist provider of respiratory support services. Patient and customer care sit at the core of everything we do, and we are now seeking to appoint a Customer Support Representative to join our team. This is a field-based role working closely with clinicians, medical professionals, patients, carers and internal support teams to coordinate the installation, use and ongoing maintenance of specialist respiratory equipment. The role is centred on delivering an exceptional customer experience to individuals who rely on our equipment to manage long-term medical conditions.
A client-focused approach to service delivery, new patient setup and product training is fundamental to this position. You will be joining an organisation with a strong reputation for treating clients with respect, dignity and empathy. Many of the individuals you will support are vulnerable and depend on our teams to provide reliable, high-quality service so they can benefit fully from the respiratory therapies prescribed by their clinicians.
Salary and Benefits:
Starting salary of €32,000 – €34,000
Company vehicle (small van),
Corporate credit card,
Company mobile phone,
Travel expenses and
Private health insurance
Key Responsibilities:
Delivery, supply and installation of respiratory equipment in hospital wards, care facilities and patient homes
Providing demonstrations and user training to patients, carers and healthcare professionals
Delivering ongoing support and issue resolution for patients, carers and medical staff, including:
Troubleshooting user-related issues
First-line resolution of technical problems such as alarms or error messages
Responding to urgent requests related to equipment failure, mask fitting issues or consumable queries
Conducting routine service visits to optimise equipment performance and ensure patient satisfaction
Maintaining accurate patient and customer records in line with GDPR requirements and internal governance standards
You will also be required to participate in a 24-hour on-call rota. During on-call periods, you will act as the primary contact for out-of-hours support and may need to travel to patient locations to resolve urgent equipment-related issues.
The Candidate:
Customer Support Representatives are the public face of the organisation, and this role requires a unique blend of skills, experience and personal qualities:
Previous experience in a field-based, service delivery or sales role; strong geographical knowledge of Ireland is a distinct advantage
A customer-focused mindset with a proven commitment to maintaining high standards of service excellence
The ability to empathise with patients and clients, maintaining a professional and compassionate approach in sensitive or emotional situations
Confidence communicating with a diverse range of individuals, with the ability to tailor messaging to ensure clear understanding of training, advice and information
A strong work ethic and willingness to go above and beyond to support patients and clients
Excellent time management and organisational skills, with the ability to manage your own schedule and meet service level commitments
An interest in technology and the ability to explain complex information in a clear, user-friendly way
Previous medical or clinical experience is not essential, although applications from candidates with backgrounds in healthcare (e.g. nursing or patient liaison roles) are welcomed. This role is ultimately about the right attitude and approach, and full product training will be provided.
Additional Information:
Full-time position with core working hours of Monday to Friday, 9:00am – 5:30pm (hours may vary due to travel and call-outs)
Participation in a rotating on-call schedule, including evenings and weekends during agreed periods
For more information please apply through the link provided for the attention of David McCoy or email David at david.mccoy@osborne.ie call Osborne Recruitment on 01 5984334 If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Our client, a leading player in their sector, is seeking a Customer Service Representative to join their dynamic team due to continued growth. This role is ideal for a motivated and energetic professional who thrives in a fast-paced, customer-focused environment. The successful candidate will manage customer relationships, support the sales team, and ensure the timely preparation of quotes and processing of orders, while delivering exceptional service and contributing to overall sales growth.
For you:
Salary: €30,000 – €35,000
Commission Opportunities
Monday – Friday
Key Responsibilities
Prepare and issue customer quotations based on client needs, ensuring accuracy and attention to detail.
Record all customer interactions, quotes, and orders in the CRM and business management systems.
Coordinate with production teams and external suppliers to ensure project timelines and deliverables are met.
Build and maintain long-term relationships with clients and internal teams.
Deliver a consistently high standard of customer service, exceeding client expectations where possible.
Support wider team initiatives, including social media and marketing-related activities when required.
Assist with additional duties as required by management.
Key Requirements
Minimum 2 years’ experience in a similar B2B customer service or sales support role.
Experience in quoting/estimation is desirable, exposure to print, design, promotional products, signage, events, or marketing materials is an advantage (training provided).
Strong relationship-building skills with a customer-focused approach.
Excellent communication and phone manner, with strong negotiation and influencing skills.
Proven ability to manage multiple priorities, meet deadlines, and deliver results.
High level of organisation, attention to detail, and problem-solving ability.
Good knowledge of Microsoft Office.
Strong educational background and fluent English.
For more information, please apply through the link provided for the attention of Barry Forde or email barry.forde@osborne.ie If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDBFORDE
