Team Lead – Billing Operations – North County Dublin
A well-established organisation is seeking an experienced Team Lead to join their business on a 6-month contract basis. This is an excellent opportunity for a motivated people leader with strong contact centre and finance administration experience to oversee day-to-day team operations, drive performance, and support the continued development of a high-performing team.
The successful candidate will play a key role in leading, mentoring, and supporting team members while ensuring service levels, KPIs, and operational standards are consistently achieved. You will work closely with management to improve processes, provide coaching and training, manage workloads, and ensure an excellent level of customer service is delivered at all times.
Salary & Benefits:
€40,000 – €50,000 DOE.
Hybrid working available after training.
Flexible working hours and days.
On-site car parking.
Kitchen facilities.
Key Responsibilities:
Lead, support, and motivate team members to achieve individual and team performance targets.
Assist with day-to-day team management including sickness, annual leave coordination, and workload allocation.
Conduct quality checks on calls, audit records, and provide ongoing coaching and training to staff.
Monitor KPIs and ensure weekly targets and service standards are consistently met.
Manage and oversee the ticketing system, ensuring queries are resolved efficiently.
Support the administration of weekly payment cycles and maintain accurate financial records.
Handle escalated Driver Partner queries and complaints in a professional manner.
Work closely with senior management and finance teams to support operational objectives.
Ensure all Driver Partner documentation, including licences and insurance, is audited and compliant.
Drive a positive team culture focused on accountability, collaboration, and continuous improvement.
Requirements:
Previous Team Lead or people management experience within a contact centre or customer service environment.
Strong leadership skills with the ability to motivate, coach, and develop a team.
Experience managing team performance, KPIs, and operational targets.
Strong finance administration experience with excellent attention to detail.
Advanced Excel skills are essential.
Hands-on experience with CRM systems and Microsoft Office, particularly Excel and Word.
Ability to manage multiple priorities and work effectively under pressure.
Strong organisational, communication, and problem-solving skills.
Comfortable working independently while also collaborating closely with management and wider teams.
Dedicated, proactive, and eager to continue developing leadership skills.
For more information please apply through the link provided for the attention of David McCoy or email David at david.mccoy@osborne.ie call Osborne Recruitment on 01 5984334 If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Our client, a leading provider within the corporate travel sector, is currently seeking a motivated and detail-oriented Billing Executive to join their team based in Swords, North County Dublin. This is an excellent opportunity to join a globally recognised organisation known for delivering exceptional service standards. The successful candidate will play a key role in supporting financial and administrative operations while ensuring a high level of customer service is consistently delivered. This position would suit someone who is highly organised, customer-focused, and capable of managing multiple tasks in a fast-paced environment.
Salary & Benefits
Salary: €35,500
25 days annual leave
VHI healthcare for employee from Day 1
Perk Box benefits
Pension scheme after 3 months
Employee contribution: 5%
Employer contribution: 3%
Free parking onsite
Key Responsibilities:
Setting up and maintaining Driver Partner administration records
Assisting with the administration of weekly payment cycles
Maintaining accurate financial records and documentation
Handling Driver Partner queries and resolving complaints professionally
Delivering a high standard of customer service to customers and partners
Auditing Driver Partner documentation, including licences and insurance
Supporting the wider team with day-to-day administrative duties
Skills & Experience Required:
Previous experience in a customer service, administration, or finance-related role
Finance department experience would be an advantage
Strong IT skills with experience using MS Office, particularly Excel and Word
Experience using CRM systems is desirable
Excellent attention to detail and accuracy
Strong organisational and multitasking abilities
Ability to work independently and use initiative
Strong communication and interpersonal skills
A proactive team player with a positive attitude
Ability to work effectively under pressure and meet deadlines
This is a fantastic opportunity for a candidate looking to gain valuable experience within a well-established and growing organisation.
For more information please apply through the link provided for the attention of David McCoy or email David at david.mccoy@osborne.ie call Osborne Recruitment on 01 5984334 If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
We are currently recruiting on behalf of our client for experienced Temporary Skilled Labourers. The ideal candidates will have previous construction or interior fit-out experience and be confident carrying out general labour and installation duties.
Duties:
Fixing plasterboards
Installing studs and framework
Assisting with interior fit-out work
General skilled labouring duties
Maintaining a safe and tidy work environment
Requirements:
Previous experience with plasterboard and stud work essential
Construction or skilled labour background
Ability to use hand and power tools
Reliable, hardworking, and punctual
Ability to work independently and as part of a team
If you would like to hear more regarding this position, please apply through the link provided for the attention of Leanne Thornton or call Leanne on 041 9865058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Are you looking for flexible, short-term work with the opportunity to build your experience and skills? Osborne Recruitment is currently seeking reliable and motivated temporary candidates to join our growing talent pool across Office Support and Warehousing roles. We partner with a wide range of clients who require temporary staff at short notice. Assignments can vary in duration—from a single day to several months—and offer valuable experience across different industries and work environments.
Locations for temporary assignments can vary from North Dublin, Dublin 11, 10, 12, 15, 22, 24 and surrounding areas of Co Meath. The length of an assignment can varies so it is important that candidates are fully flexible and available immediately.
*Due to the locations of a lot of our clients, own transport would be beneficial.
What We Offer:
Competitive hourly rates based on experience and role
Variety of Assignments: Opportunities to work with diverse clients in different industries.
Career Development: Gain experience and build skills that can enhance your career opportunities.
Support: Ongoing support from our agency team, including placement assistance and feedback.
Potential for Long-Term Work: Possibility of long-term or permanent opportunities with our clients based on performance.
Responsibilities may include, but are not limited to: Office Support Positions May Include:
Receptionists
Administrative Assistants
Data Entry Clerks
Customer Service Representatives
Warehousing Positions May Include:
General Operatives
Pickers & Packers
Goods In/Out Operatives
Forklift Drivers (where applicable)
Inventory Assistants
Key Requirements:
Experience: Previous experience in a receptionist or administrative role is highly desirable.
Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with strong typing and data entry skills.
Communication: Excellent verbal and written communication skills with a friendly and professional phone manner.
Organization: Strong organizational skills, attention to detail, and the ability to multitask in a busy environment.
Dependability: Punctual, reliable, and able to commit to the full duration of temporary assignments.
Flexibility: Willingness to work varying hours and adapt to different office environments.
For more information, please apply through the link provided for the attention of Grainne O’Donnell or call Osborne Recruitment on 01 5984334 If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
We are currently seeking an experienced Payroll Specialist to join a busy and fast-paced payroll team on a temporary basis to provide essential support during a period of annual leave and study leave cover. This is an excellent opportunity for an experienced payroll professional who can hit the ground running and provide hands-on support within a collaborative remote environment. Working closely with the Payroll Manager and a team of junior payroll professionals, the successful candidate will play a key role in handling payroll queries, supporting payroll processing activities, and ensuring high levels of client service across a varied portfolio of Irish payrolls. There is flexibility around contract type, with the possibility of this role becoming a Fixed Term Contract or potentially permanent for the right candidate. Part-time arrangements may also be considered.
Support the Payroll Manager with the day-to-day running of payroll operations
Process and manage a high volume of Irish payrolls across a diverse client base
Respond to payroll-related queries from clients and internal team members
Provide guidance and support to more junior members of the payroll team
Ensure payrolls are processed accurately and within strict deadlines
Maintain up-to-date payroll records and ensure compliance with Irish payroll legislation
Work across payrolls ranging from small employee numbers through to large-scale payrolls of up to 3,000 employees
Utilise Megapay and internal payroll systems to manage payroll activities efficiently
Requirements:
Proven experience in Irish payroll processing is essential
Previous bureau payroll, outsourced payroll, or accounting practice payroll experience is highly desirable
Strong understanding of Irish payroll legislation and payroll compliance requirements
Ability to work independently in a fully remote environment
Experience supporting or mentoring junior payroll team members would be advantageous
Excellent attention to detail and strong organisational skills
Strong communication and problem-solving abilities
Ability to start immediately or at short notice is highly preferred
Qualifications & Experience:
IPASS qualification is desirable
Experience using Megapay would be a strong advantage
Demonstrated ability to manage multiple payrolls simultaneously in a fast-paced environment
If you are a motivated Payroll professional seeking to grow your career within a dynamic and supportive firm, we encourage you to apply. For more information, please apply through the link provided for the attention of Fiach O’Byrne or call Osborne Recruitment on 01 638 4400. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you. If however, you do not hold a valid work permit, unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Osborne are currently recruiting for a Temporary Clerical Officer on behalf of a busy government organisation based in Dublin 2. This is an excellent opportunity to join a supportive and professional team within a fast-paced public sector environment where accuracy, discretion and strong organisational skills are highly valued.
The role is offered on an initial temporary basis for 10 weeks. This position would suit a motivated and detail-oriented individual who enjoys varied administrative work and is comfortable managing a high volume of tasks in a structured setting.
Salary and Benefits:
Flexible working arrangements
Central location
Excellent hourly rate – 17.31ph
Roles and Responsibilities:
Providing general administrative and clerical support, including filing, photocopying, scanning, and document management.
Answering and making telephone calls, managing shared inboxes, and responding to queries in a professional and timely manner.
Handling confidential and sensitive information in line with organisational policies and data protection requirements.
Pulling, compiling, and analysing detailed and high-volume reports using internal systems and Microsoft Office applications.
Maintaining accurate and well-organised records, both electronic and paper-based.
Supporting line managers and colleagues with administrative tasks and ad hoc requests.
Assisting with the preparation of correspondence, reports, and documentation as required.
Ensuring all work is completed accurately, thoroughly, and to a high standard, particularly when dealing with detailed or repetitive tasks.
Working collaboratively as part of a team to support service delivery objectives.
Any other duties deemed appropriate by the line manager.
Job Requirements:
Delivering a high standard of customer service in both internal and external interactions.
Excellent verbal and written communication skills.
Strong organisational and time management skills, with the ability to manage competing priorities.
Proven ability to handle confidential information with discretion and professionalism.
High level of accuracy and attention to detail, particularly when preparing reports and managing data.
Strong IT skills, including proficiency in Microsoft Office (especially Excel) and experience using databases or reporting systems.
Ability to work independently on assigned tasks and collaboratively as part of a team.
Effective problem-solving skills and the ability to use initiative where appropriate.
Flexibility and the ability to work efficiently in a busy, fast-paced environment.
For more information, please apply through the link provided for the attention of Maisie Doyle or call Osborne Recruitment on 01 6384400. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
We are seeking a dedicated and compassionate Patient Support Nurse to join our team. This role is central to delivering high-quality patient care, providing education and support, and ensuring excellent service within the community. The successful candidate will be people-orientated, adaptable, and motivated, with the ability to work both independently and collaboratively.
Location: Galway Contract: 12-month Fixed Term Salary: €40,000 – €50,000 Working Hours: Monday – Friday, 9am – 5pm
Key Responsibilities:
Provide patient-centred support and education in line with clinical needs.
Work autonomously while contributing effectively to the wider healthcare team.
Manage time and workload efficiently to meet patient and clinical demand.
Demonstrate strong communication skills in both written and spoken contexts.
Adapt to change and new ways of working as required.
Travel across the assigned region to support patients (full driving license essential).
Requirements:
2-3 years’ experience as qualified Nurse in Ireland
To be NMC / An Bord Altranais Registered Nurse
To be well educated to degree level
Full driving license
Computer literacy, Microsoft office.
For more information, please apply through the link provided for the attention of Erna Tupaz or email your cv to erna.tupaz@osborne.ie If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. Please visit www.osborne.ie for more information on all of our roles.
Here at Osborne, we are currently recruiting for a Technical Report Writer on behalf of our client based in Dublin 4. This is an exciting opportunity to join a public sector organisation and contribute to the establishment and maintenance of high standards and good practice, while also protecting the interests of individuals in need of support and care.
The Role: We are seeking a Technical Report Writer who will be responsible for compiling detailed compliance inspection reports based on the information that is gathered during inspections by the inspection teams. The Technical Report Drafter must ensure the final presentation of reports is of a high quality and produced in a consistent, transparent format for any third party to review.
Interested in applying? Please submit you updated CV in Word Format where possible.
Key Responsibilities:
Writing draft inspection reports, based on written information provided by the inspection teams, in standard format, using appropriate templates, to be completed and submitted within?established?timelines.
Maintaining continuity of style throughout the creation of all reports.
Working closely with inspectors in the production of final reports.
Proof reading and editing draft inspection reports to ensure accuracy.
Working with internal teams to obtain an in-depth understanding of the documentation requirements.
Producing high-quality documentation that meets applicable standards and is appropriate for intended audience.
Making amendments to written material in line with the suggestions of other departments.
Essential Requirements:
2+ years’ experience in a technical writing role
Demonstrable experience in report writing and analysis
Ability to read and understand information from multiple sources and translate this information into concise written reports
Fluency in English (both written and verbal)
Experience using multiple authoring tools (e.g. SharePoint and experience using bespoke IT systems)
Desirable:
Third level degree in a related field
For more information, please apply through the link provided for the attention of Naomi Kelly or call Osborne Recruitment on 01 6384400. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Here at Osborne, we are seeking a temporary Clerical Officers to join our public sector client based in Dublin City Centre. This position would suit an individual with previous administration experience and with excellent customer service skills. This assignment is looking to run for 10 weeks, please have a look at the role below and apply if applicable
For You:
Hourly Rate: €17.31 per hour
Length: 10 weeks
Location: Dublin City Centre
Key Responsibilities:
Offer clear and reliable guidance to customers on relevant processes and requirements.
Support individuals in setting up portal accounts and completing identity verification steps.
Guide users through online application processes, ensuring each stage is understood and completed correctly.
Handle incoming queries by phone and email, providing technical assistance and resolving portal-related issues.
Record all customer interactions in the CRM system with accuracy and attention to detail.
Provide feedback to improve the usability and functionality of online platforms based on user experiences.
Keep knowledge current regarding system updates, requirements, and internal procedures.
Meet individual and team performance targets, supporting overall service delivery and team objectives
Qualifications:
At least 6 months of experience in a clerical, customer service, or contact centre role.
Excellent communication and interpersonal skills.
Strong problem-solving and technical troubleshooting abilities.
Ability to work under pressure and manage multiple tasks simultaneously.
Strong computer skills and familiarity with CRM systems.
High attention to detail and a commitment providing an exceptional experience to persons engaging with the DSS
Ability to handle sensitive information with confidentiality and discretion.
Desirable Skills:
Familiarity with portals
Experience in providing information and support to colleagues.
For more information, please apply through the link provided for the attention of Naomi Kelly or call Osborne Recruitment on 01 6384400. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
We are currently recruiting Laundry Assistants on a temporary basis to work within the public sector.
We are seeking motivated and reliable Laundry Assistants to join our teams in healthcare facilities across Cork, Kerry, Waterford, Wexford and Wicklow
This role supports the delivery of high-quality healthcare services by ensuring that linens, uniforms, and patient garments are cleaned, processed, and distributed to the highest hygiene standards.
Laundry Assistants play a vital role in maintaining infection prevention standards within hospitals, community healthcare facilities, and residential care settings
Salary and Hours
Competitive Salary
Weekdays and Weekends
Responsibilities:
Manage the daily operations of the Laundry department.
Ensure quality controls are in place for all laundry processes.
Maintain a high standard of Hygiene and cleanliness in the laundry as per Hospital
policies regarding hygiene, infection control, health and safety and the safe handling of dirty and clean linen.
Clean/disinfect linen trolleys after they returned to the laundry.
Ensure linen/scrubs and housekeeping supplies are ordered and controlled.
Take receipt of stock and ensure safe storage.
Complete a morning count of linen/scrubs on all wards and document.
If for any reason after the count some areas have an excess of linen share it to other areas.
Ensure linen bins are delivered to wards before 9am each morning and returned with dirty linen before 10.30pm.
Ensure all dirty linen bags are tied off and not overflowing and placed in cages for the contract laundry driver.
On receipt of clean linen, fill bins for following morning delivery.
Liaise with porter/security for the collection and delivery of linen to all wards.
Manage/Liaise with seamstress in relation to stock control and stamping of new linen.
Throughout the day be available to deal with phone calls and walk in enquiries from all areas and laundry specials.
Know the process of dealing with laundry specials.
Correspond with laundry in Laundry Services provider on any issues that may occur.
Key Requirements:
Have attained such standard of education as would enable him/her to discharge the duties of the post satisfactorily
Possess a competent level of spoken and written English to compile HIQA documents.
Have relevant 2 year recent employment (within the last five years) working in a laundry/cleaning environment in the health care sector or hospitality sector.
Demonstrate evidence of continuous professional development.
If you’re interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
