National Not-for-Profit organisation – Executive Officer Case Study
Our client, a highly respected Not-for-Profit organisation, partnered exclusively with Osborne Executive Search to assist in the recruitment of an Executive Officer. This senior leadership role was a key appointment, marking the beginning of a new chapter in the organisation’s development. The appointed individual would take full responsibility for the organisation’s performance and future strategic direction. A crucial aspect of the role was ensuring the organisation maintained the highest standards of governance and compliance, in line with its parent company.
Our Process
As this was a newly created position, it was essential for us to meet with the client to gain a deep understanding of the role. We needed to fully grasp the purpose of the position, the organisation’s long-term expectations, and its workplace culture.
We held multiple virtual meetings with the organisation but also recognised the importance of visiting them onsite. This allowed us to better understand the community in which the organisation operates.
We developed a comprehensive marketing and recruitment strategy, commencing with the creation of a detailed candidate booklet and a microsite. The microsite featured accessible candidate information, including a sign language video. Using our full range of recruitment tools—including our extensive candidate database, professional networks, LinkedIn Recruiter, major job boards, and industry-specific sites—we attracted an exceptional calibre of candidates, both nationally and internationally.
Our screening process was thorough. We conducted initial meetings with candidates in person and via MS Teams. A selected longlist of candidates was presented to our client for shortlisting. Each candidate was accompanied by a CV and a detailed cover letter, providing insight into their key strengths and what they could bring to the role. After a review meeting, the recruitment selection board shortlisted candidates for first-round interview.
A dedicated interview panel was appointed, and we supported the process by providing a range of competency-based interview questions and a structured interview marking sheet for the Panel to use. Following the first round of interviews, the panel carefully deliberated and selected the top scoring candidates to progress to the second round.
As part of the final round selection process , the candidates were asked to deliver a presentation outlining their strategic vision for the organisation.
The Result
After a highly competitive second-round process, a candidate was selected. An offer was made and accepted. Both the client and the successful candidate were extremely pleased with the outcome.
The entire recruitment process was completed within 12 weeks.









