The Reservation Agent is responsible for managing guest bookings efficiently and providing excellent customer service. The role ensures all guest requests are handled accurately and communicated clearly to the relevant departments, helping to maximise room occupancy and maintain a high standard of guest satisfaction.
Salary & Benefits:
€33,000 DOE
Benefits include:
Bike to Work Scheme
Staff meals provided
Free on-site parking
Hotel discounts
Pension scheme
Main Duties and Responsibilities:
Handle guest reservations by phone, email, and online booking platforms.
Provide clear and accurate information about room types, rates, availability, and hotel facilities.
Deal with guest inquiries, special requests, and complaints in a professional manner.
Record and update reservation details, confirmations, and changes in the system.
Work closely with the Front Office, Housekeeping, and other departments to ensure smooth guest service.
Monitor bookings to help maximise room occupancy and revenue.
Keep accurate records of reservations, cancellations, and no-shows.
Support with daily and weekly reservation reports when required.
Follow company policies and procedures at all times.
Requirements:
Minimum of 3 years’ experience in a similar role preferred.
Previous experience in reservations, front office, or customer service is an advantage.
Strong communication and computer skills (experience with Guestline is a plus).
Good attention to detail and excellent organisational skills.
Able to work under pressure and handle multiple tasks efficiently.
Key Skills and Attributes:
Friendly, professional, and customer-focused.
Strong problem-solving and decision-making skills.
Reliable, flexible, and a good team player.
Able to handle confidential information with care.
If you would like to hear more regarding this position, please apply through the link provided for the attention of Leanne Thornton or call Leanne on 041 9865058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
Hotel Reservation Agent Permanent, Full-Time Co. Cavan (On-site) Own Transport Needed
We are currently looking for a Hotel Reservation Agent on behalf of our client, a hotel based in Kingscourt, Co. Cavan. The Hotel Reservation Agent is responsible for handling reservations and bookings efficiently, providing exceptional customer service, and ensuring accurate communication of guest requirements to relevant hotel departments. The role plays a key part in maximizing room occupancy and revenue while maintaining high standards of guest satisfaction.
Key Responsibilities:
Manage and process guest reservations via phone, email, and online booking platforms.
Provide accurate information about room types, rates, availability, hotel facilities, and policies.
Handle inquiries, requests, and complaints promptly and professionally.
Update reservation systems with guest information, special requests, and confirmations.
Coordinate with Front Desk, Housekeeping, and other departments to ensure seamless guest experiences.
Monitor booking trends and assist in maximizing room occupancy and revenue.
Maintain detailed records of reservations, cancellations, and no-shows.
Assist in preparing daily, weekly, and monthly reports related to bookings and occupancy.
Uphold hotel standards, policies, and procedures at all times.
Qualifications & Requirements:
Minimum 3 Year Experience
Previous experience in hotel reservations, front office, or customer service is an advantage.
Excellent communication and interpersonal skills.
Strong computer literacy; familiarity with hotel reservation systems (guestline is preferred.
Attention to detail and organizational skills.
Ability to work under pressure
For more information, please apply through the link provided for the attention of Erna Tupaz or call Osborne Recruitment on 041 986 5058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
We are currently hiring for an experienced Financial Analyst on a permanent basis for our client based in Co.Cavan. This is an exciting opportunity to join a well established, global nutrition manufacturing company that can offer career progression & growth opportunities. The successful candidate will play a key role in reporting critical finance activities including Planning and LBE Process.
Key Responsibilities:
Prepare and report monthly management accounts and manufacturing dashboards
Performance analysis on financial results, identify trends and highlight issues by liaising with department managers on a regular basis .
CIP analysis, tracking and reporting.
Support the preparation of the annual plan, quarterly LBEs and associated submissions as required
Responsible for setting variable and fixed departmental spend budgets
Prepare value stream Financial Statements and Flash Reports
Provide information to set CIP targets
Calculation of Standard and System Costs for the plant and cascading as required.
Prepare and issue all reports required by Nutrition Division on a timely basis
Prepare monthly updates to Operations Business Plan
Detailed knowledge of Corporate accounting standards and worldwide procedures
Maintain and implement internal control procedures relevant to areas of responsibility
Responsibility for grants claims
Business Partner to OPex and support functions
Management of RCEs and annual capital budget in conjunction with engineering
Support the validation of financial benefits for proposed financial projects
Be a value-adding member of the Manufacturing & Multifunctional Business Teams
Develop financial awareness of all members in cross-functional teams
Continuous Improvement Focus
Support and manage any requirements from External and Internal auditors
Ensure all accounting and reporting procedures comply with SOX and internal control guidelines
Deputise in the absence of the Financial Controller
Perform any other duties as required from time to time
Conduct business in a manner that will protect human health, safety and the environment by complying with all applicable EHS laws
Indirect Supervision and Co-ordination of the Finance team on behalf of the Controller.
Key Requirements:
Accountancy qualification is essential (ACA, ACCA, or CIMA).
5 years PQE in a management position in a Manufacturing environment.
Experience suing the system SAP is desirable but not essential
Excellent financial analysis skills & strong attention to detail
For more information please apply through the link provided for the attention of Chelsea Butler or call Osborne Recruitment on 041 986 5058 If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
