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Customer Service Administrator

  • Location: Sandyford, Dublin
  • Type: Permanent
  • Job #37352
  • Salary: NON 27,000.00
A medical device organisation is seeking a Customer Support Administrator to join their organisation based in Sandyford.  
You will join an established, yet growing organisation with lots of opportunity.  As Customer Support Administrator you will work with cutting edge products, who provide a high level of customer services across all the business units.

For You:

  • Competitive salary 
  • Pension 5%
  • Income Protection
  • Death in Service Benefit
  • Role will be fully onsite for first 3 months and hybrid thereafter
Requirements:
  • Working with the CSR team, you will process sales orders, ensuring they are tracked and delivered on schedule keeping sales managers and customers informed throughout the process
  • Responsible for supporting sales order processing, ensuring they are tracked through to delivery, delivered on schedule and that product specialists/customers where appropriate are kept informed throughout the process
  • Maintain a close working relationship with all key parties including customers, suppliers and other departments
  • Cover reception duties and answer call when receptionist on leave
  • Adhere and contribute to the development and maintenance of the Standard Operating Procedures for the CSR team and regularly conduct reviews in line with continuous improvement initiatives or business changes
  • Support the CSR team with CRM using cases and quotations
  • Comply with all internal and external regulatory and legal requirements and processes
  • Manage sales back-order report so that reporting is correct and up to date
  • When buying stock ensure it is within either the set minimum qty’s or for a validated new sales order
  • Deal with incoming sales and service enquiries and day to day customer and supplier calls/emails and work with team to provide consistent phone support and cover
Requirements:

  • Great communication skills, a team player and an enthusiastic approach
  • A strong interest in customer service and order processing
  • Strong IT skills across the MS Office suite
  • Technically minded with a desire to understand customer needs in relation to products
  • Excellent numeric and data entry skills with attention to detail and accuracy
  • 1-2 years' experience in an administrator or customer service role with process ordering experience desirable
  • If you have used Salesforce before that’s great, but if not, we will provide full training

To be considered for this position apply today or call Emma Hickey on 01 5252457.

If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.

If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 

Osborne are proud to be an Equal Opportunity Employer

#INDOSB1 

#INDHICKEY

Temporary Grade 3 Admin (Immediate start)

  • Location: Dublin
  • Type: Temporary
  • Job #37330

Calling all administrative professionals with strong Excel skills! We have an immediate need for a temporary Grade 3 Admin. 

If you are available immediately with strong admin and excel skills , this could be the perfect opportunity for you!

Position: Temporary Grade 3 Admin Duration: 4-6 weeks Location: North Dublin 

Responsibilities:

  • Provide general administrative support, including data entry, filing, and documentation
  • Utilise Excel to create and maintain spreadsheets, reports.
  • Assist with scheduling and coordinating meetings
  • Manage incoming calls and emails, ensuring prompt and professional responses
  • Collaborate with team members to support various administrative tasks as needed

Requirements:

  • Proven experience in an administrative role
  • Advanced proficiency in Microsoft Excel and Microsoft office package. 
  • Strong attention to detail and organisational skills
  • Excellent verbal and written communication abilities
  • Ability to work independently and prioritize tasks effectively
  • Adaptability and flexibility in a fast-paced environment

If you would like to hear more regarding this roles please apply through the link provided for the attention of Leanne Thornton or call Leanne on 041 9865058.

If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format

If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 

Osborne are proud to be an Equal Opportunity Employer.

#INDOSB1 

#INDTHORN

Grade III Medical Typist

  • Location: Loughlinstown
  • Type: Temporary
  • Job #37327

Grade III Medical Typist

Here at Osborne, we are currently recruiting for a Grade III Medical Typist on behalf of our client based in Dublin 18. This role is an excellent opportunity for individuals with exceptional typing speed, accuracy, and attention to detail.
If you  have excellent organizational skills, and thrive in a fast-paced environment, we want to hear from you!

Role Overview:

  • Position: Ongoing temporary assignment
  • Location: Dublin 18
  • Start: As soon as possible
  • Parking: Available free onsite

Responsibilities:

  • Ensure adherence to formatting guidelines, medical transcription standards, and regulatory requirements.
  • Review and edit transcribed documents for grammar, punctuation, and clarity, making necessary corrections.
  • Maintain confidentiality and handle sensitive patient information with the utmost professionalism
  • Listen to audio recordings and accurately transcribe them into written documents.

Requirements:

  • Previous experience Dictaphone typing would be advantageous
  • Strong knowledge of grammar, punctuation, and formatting conventions.
  • Ability to work efficiently under tight deadlines while maintaining attention to detail.
  • Excellent organizational and time management skills.
  • Strong communication skills and ability to work collaboratively with a multidisciplinary team.

To be considered for this position apply today to get the attention of Nicki Poole. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer.
#INDOSB1 
#INDPOOLE

Paralegal

  • Location: Dublin 4, Dublin
  • Type: Temporary
  • Job #37306
  • Salary: NON 37,320.00

Paralegal – Dublin 4  – Temporary

Here at Osborne, we are recruiting for a Paralegal on behalf of our client based in Dublin 4. This is an exciting opportunity to join a well-established regulatory body in Ireland. This is a temporary contract for approximately 6 months. This position provides an excellent opportunity for personal and professional growth within a large public sector organisation. This dynamic and fast-paced environment will allow you to work independently and as part of a team, collaborating with various stakeholders and coordinating legal projects.
  
Salary:

  • €37,320

 
Duties / Responsibilities:

  • Providing day-to-day support to the General Counsel
  • Managing Circuit Court Appeals under the relevant legislation
  • Conducting legal research on behalf of the organization
  • Assisting with the review of legislation and draft legislation
  • Supporting the review and implementation of legislative amendments to ensure compliance
  • Assisting in reviewing and amending contracts, including confidentiality agreements, service level agreements, and consultancy agreements
  • Assisting in revising policies and procedures as required
  • Taking minutes of meetings as directed
  • Coordinating specific legal projects to ensure compliance and timely completion
  • Collaborating with relevant stakeholders for input and support on legal projects
  • Assisting with related duties as needed

 
Key Requirements:

  • LL.B, LL.M or equivalent law degree is preferred 
  • One year of proven paralegal experience in a similar role 
  • Proficient in MS Office Suite, particularly with Excel
  • Excellent interpersonal, verbal and written communication skills
  • Ability to comprehend legal issues and compliance
  • Ability to prioritize and manage workloads while meeting deadlines within a fast-paced environment

 

For more information please apply through the link provided for the attention of Mimi Nguyen or call Osborne Recruitment on 01 638 4400.

If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.

If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

Osborne are proud to be an Equal Opportunity Employer.
#INDMNGUYEN
#INDOSB1