The Role: Our client is seeking an Audio-Visual (AV) Support Technician who will be integral in maintaining and supporting a diverse array of AV systems at various client sites. This role involves direct interaction with clients, both onsite and remotely, handling troubleshooting and resolution of hardware and software issues. Your role will be crucial in ensuring the seamless operation of our clients' systems and in fostering strong client relationships.
Responsibilities:
Providing technical support to resolve AV issues, including those related to software, hardware, and network connectivity.
Ensuring the proper functioning of AV equipment such as LCD Screens, MTR’s, sound systems, control systems, and display devices.
Facilitating troubleshooting and technical support for all in-house AV events and presentations.
Training users on the effective usage of AV equipment and systems.
Collaborating with client's technical teams for integrated AV system performance.
Maintaining accurate records of AV equipment inventory and maintenance schedules.
Keeping up-to-date with the latest AV technology and recommending improvements.
Key Requirements:
Demonstrated experience in troubleshooting and supporting AV systems, particularly Logitech systems.
Strong knowledge of conferencing solutions like Zoom, MS Teams, etc.
Profound understanding of Q-sys, Crestron, Dante audio, and related technologies.
Excellent interpersonal skills for maintaining effective client relationships.
Our Client Offers:
A role involving a diverse range of AV technologies and clientele.
A strong, collaborative team environment with ample learning opportunities.
Over 25 years of industry expertise in AV system integration.
Conclusion: As an AV Support Technician with our client, you'll be instrumental in providing top-tier technical support and maintenance for audio-visual systems at client sites. Working closely with client technical teams, your role will ensure the smooth operation of AV systems, reflecting our client’s commitment to excellence in the industry.
For more information please apply through the link provided for the attention of Adam McMahon If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDAMCMAHON
Osborne Recruitment is delighted to offer an exceptional opportunity for a dedicated Service Delivery Manager. This role is central to our client's solutions offering, focusing on overseeing the successful delivery of enterprise-level projects and solutions for enterprise clients. If you possess remarkable communication, organisation, leadership, and service delivery management skills, and are committed to ensuring client satisfaction and business growth, this role is for you!
Salary: €60K+ Hours: 9am to 5:30pm, Mon – Fri Annual Leave: 25 Days Location: Harmony Row, Dublin 2 Remote Working: This role can be worked remotely, with the provision to attend meetings in Dublin as required.
Key Benefits:
Healthcare
Pension
Opportunity to work with a dynamic and innovative team
Role Purpose:
As a Service Delivery Manager, your primary responsibility will be to manage the delivery of enterprise-level projects and service solutions. You will collaborate with both clients and internal teams, including BI, engineering, and architecture, to ensure seamless execution of long-term engagements.
Key Responsibilities:
Oversee project, program, and service desk delivery, maintaining timelines, budgets, and quality standards.
Develop service desk support requirements and SLAs.
Engage in client relationship management, establishing strong connections and ensuring client satisfaction.
Lead and motivate internal teams, promoting a culture of collaboration and high performance.
Maintain performance indicators to track service success and client satisfaction.
Drive continuous improvement and adopt best practices in service management.
The Ideal Candidate:
Minimum of 5 years of consulting experience, preferably in data analytics.
Relevant qualifications with certifications in PMP, ITIL, Alteryx, Power BI, and/or Tableau.
Exceptional communication and presentation skills.
Strong passion for data analytics and familiarity with current technology trends.
Demonstrated business acumen, analytical thinking, and problem-solving abilities.
Expertise in change management methodologies.
Ability to collaborate effectively with cross-functional teams and build strong client relationships.
Committed to continuous learning and staying abreast of industry trends.
Resilient, adaptable, and client-focused with a commitment to delivering exceptional service.
For more information please apply through the link provided for the attention of Adam McMahon If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDAMCMAHON
Job Title: Digital Marketing and Customer Experience Manager Location: Dublin 6, Ireland Salary: €40,000 – €45,000 Osborne is currently seeking an experienced Digital Marketing and Customer Experience Manager to join our client's dynamic team in Dublin. The ideal candidate will be a strategic thinker with excellent communication skills and a passion for delivering exceptional customer experiences.
Key Responsibilities:
Develop and implement marketing strategies to drive business growth
Manage and oversee all marketing campaigns, events, and activities
Conduct market research and analyse customer data to inform marketing decisions
Collaborate with cross-functional teams to develop and execute customer-centric initiatives
Develop and implement customer journey maps to enhance the customer experience
Identify and implement improvements to customer touchpoints across all channels
Develop and maintain relationships with key stakeholders
Manage and mentor a team of marketing professionals
Qualifications and Experience:
Bachelor's degree in marketing, business, or a related field
At least 3-5 years of experience in a similar role
Strong understanding of customer experience principles and strategies
Experience developing and executing successful marketing campaigns
Excellent project management skills
Strong leadership and mentoring skills
Excellent communication and interpersonal skills
Experience with CRM systems and marketing automation tools
For more information please apply through the link provided for the attention of Adam McMahon or call Osborne Recruitment on 01 638 4400
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.
