Archives

Operations & IT Assistant

  • Location: Naas, Kildare
  • Type: Permanent
  • Job #41871
  • Salary: €32,000

Operations & IT Assistant 

Key Responsibilities:

  • Provide technical support and troubleshooting for IT-related issues within the factory environment
  • Confirm regular system updates and upgrades are performed to ensure optimal performance and security
  • Troubleshoot hardware, software, and network issues, escalating to appropriate channels when necessary
  • Implement and enforce IT security protocols to safeguard sensitive data and systems
  • Implement automation of real time data exchange between existing systems
  • Ensure that all IT systems and equipment are functioning optimally to support daily operations Video SOP Creation:
  • Support in the creation of Video Standard Operating Procedures (SOPs) to streamline operational processes and enhance training effectiveness
  • Work closely with subject matter experts to develop comprehensive Video Standard Operating Procedures (SOPs) for various operational tasks and processes
  • Utilise video editing software and multimedia tools to create engaging and informative training materials
  • Incorporate feedback and updates to SOPs based on changes in procedures or best practices
  • Organise and maintain a library of video SOPs for easy access and reference by employees at all levels
  • Conduct training sessions to familiarise employees with the use of video SOPs and ensure effective implementation Operational Training:
  • Assist in operational training sessions for new starters, providing guidance and support as needed to facilitate smooth onboarding processes IT Asset Management:
  • Maintain an accurate inventory of all IT assets, including hardware, software licenses, and peripherals
  • Track the procurement, deployment, and retirement of IT assets according to established procedures and budgetary constraints
  • Conduct periodic audits to verify the physical location and condition of IT assets, reconciling discrepancies as necessary
  • Generate reports and analytics on asset utilisation, lifecycle management, and cost optimisation strategies Operations & IT Assistant
  • Collaborate with procurement and finance teams to forecast future IT asset

Skills Needed:

  • Demonstrated proficiency in basic IT tasks including hardware and software troubleshooting, and system maintenance.
  • Ideally 1 year experience in IT environment
  • Strong organisational skills with the ability to prioritise tasks
  • Manage time effectively, and handle multiple responsibilities simultaneously
  • Show initiative and self-motivation
  • Demonstrate a strong aptitude for problem-solving
  • Excellent verbal and written communication skills, with the ability to effectively convey technical information and collaborate with cross-functional teams
  • Proven ability to identify, analyse, and resolve IT-related issues in a timely and efficient manner, minimising disruption to operations

Desirable:

  • Proficiency in video editing software and multimedia tools, enabling the creation of engaging and informative
  • Video Standard Operating Procedures (SOPs)
  • Familiarity with IT asset management principles and practices, including inventory tracking, documentation, and reporting
  • Experience in providing training and support to end-users, guiding them through technical processes and procedures
  • Experience in developing training materials and presentations for new hires, contributing to the enhancement of operational training programs
  • Understanding of relevant regulations and compliance requirements related to IT security
  • Eagerness to stay updated on emerging technologies, industry trends, and best practices in IT support and operations management
  • Have an aptitude for informed decision-making
  • As with all positions, due to the dynamic nature of Arrow Group business, key responsibilities will evolve and change over time. Some travel will be required

To be considered for this position apply today or call Vishnu Singh on +353 85 884 178
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Forma
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 

#INDOSB1
#INDSINGH

ICT Developer (Grade 3)

  • Location: Dublin, Dublin
  • Type: Permanent
  • Job #41782
  • Salary: €56,557

Software Developer

Role:
The purpose of this advertised role is to add a new member to our team of software developers. Our software developers are expected to work with the other members of the unit according to our software development life cycle (SDLC), and will be involved in the design, build, deployment and maintenance of business applications needed to meet operational needs. The business applications we use are generally centered around public portals with back-end management systems, mainly utilizing Microsoft technologies such as Microsoft Dynamics and Microsoft Power Platform. We also value the soft skills aspect of working within an ICT group, such as communication, analysis of business requirements, effective workload management and the presenting of ideas to colleagues.

Requirements:

Software Development:

  • Develop and implement custom solutions using the Microsoft Power Platform and Dynamics 365 (on-premise)
  • Automate workflows and processes using Power Automate
  • Stay up to date with the latest Power Apps and Power Automate features and trends
  • Create relationship-based data models
  • Provide technical insights and guidance to development teams throughout the software development lifecycle.
  • Ensure there is End User focus on the software being developed
  • Deliver high quality software solutions using the following toolsets o Professional standards-based web development using ASP.NET, HTML5, CSS3, and jQuery
  • o .NET based language (C#) o Microsoft Dynamics 365/Power Platform o Visual Studio o Source Control: GitHub o Project/Issue Tracking: Jira

Testing and QA:

  • Complete component and unit testing of all deliverables
  • Demonstrate that software developed meets the functional requirements and expectations of the end user
  • Assist System and User test resources in issue trouble shooting and resolution
  • Update/Track test bugs, issues and refinements
  • Liaise with the B.A. and P.M. to resolve issues and to progress into system deployment
  • Support business users through User Acceptance Testing (UAT)

Application Architecture:

  • Ensure that proposed solutions adhere to the Pobal software application roadmap
  • Work with the Business Systems team to ensure that ICT delivered systems conform to regulatory standards, program development, and supporting policies and that proven methods and concepts for business continuity are used
  • Ability to present architecture approach to a broad audience

Business Analysis:

  • Work closely with business analysts to ensure timelines, quality and scope of requirements are met
  • Participate in business meetings and provide meaningful input that help translate the business language into technical language and vice versa.
  • Provide both coding and non-coding solutions according to business requirements. – Propose alternative solutions to business problems or opportunities

Required Experience:

  • 3/4 years minimum experience with Dynamics 365/Power Platform – Experience with a number of the following:
  • .Net language (C#) o JavaScript and jQuery o SQL scripts o SSRS/SSIS o Power BI
  • Web Development (HTML, CSS, etc.)
  • Strong experience of software development basics including OOD, XML, Web Services, REST, .NET Framework and SOA

Qualifications:

  • Relevant Third Level qualification (e.g., Degree) or equivalent is desirable
  • Microsoft Power Platform or related certifications are also desirable

To be considered for this position apply today or call Vishnu Singh on +353 85 884 178
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Forma
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 

#INDOSB1
#INDSINGH

Health and Safety Advisor (Relocate to Europe)

  • Location: Ireland
  • Type: Permanent
  • Job #41853

Health and Safety Advisor

THE JOB:
The Osborne Tech and Eng team are very excited to be recruiting for our international client seeking an experienced Health and Safety Advisor to join their team. In continuing the company commitment to safety, this Advisor will be pivotal in the company’s project implementation and delivery. This role would be based in SWEDEN or FRANKFURT.

Job Profile:
As Health and Safety advisor, you will work closely with a multidisciplinary team of engineers and industry experts to safely deliver the completion of projects. Your responsibilities will include managing and maintaining the company’s Safety Management System and CMS System. This role will be based full time in one of the Company’s projects located in Sweden or Frankfurt.

Requirements:

  • Degree or equivalent in Environmental, Health and Safety management (preferred)
  • A minimum of 3 years post qualification experience in a construction environment
  • Hold a full, clean driving licence.
  • Excellent IT skills with proficiency in Microsoft Office.
  • Strong interpersonal skills and the ability to communicate well both verbally and in writing.
  • Ability to work well as part of a team.
  • Excellent attention to detail and ability to prioritise.
  • Willingness to travel as travelling will be required.
  • Strong drive for results – uses initiative and takes ownership.
  • Communicate with impact: across the layers of the organization and across boundaries, in both oral and written communication.
  • Team player mind set, but ability to operate effectively independently.
  • Personal Attributes:
  • Hands-on approach
  • Can do positive attitude
  • Self-Starter
  • Flexible
  • Applying Organisational skills in a group and company

To be considered for this position apply today or call Paula Ferrie on 071 930 0020
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer.

#INDPAUFERRIE
#INDOSB1
 

Data Engineer

  • Location: Dublin, Dublin
  • Type: Contract FTC
  • Job #41737
  • Salary: €30,000

Senior Data Engineer – (6 – 12 Month FTC)

Salary:

  • DOE

Hours

  • 9am – 5pm (Mon – Fri)

Annual Leave:

  • 25 Days (+1 Day at Xmas)

Location:

  • Copyright House, Pembroke Row, Baggot Street Lower, Dublin 2, D02 HW59

Benefits:

  • Pension (after 12 months)
  • Healthcare (after 12 months)
  • Hybrid working (2 days office & 3 days WFH)
  • Overview
  • We seek a Senior data engineer with a specific skill set to join our dynamic and innovative software development team on a short-term contract with an opportunity to extend to a long-term agreement.

Job Objective:

  • ETL Development utilising SQL Server, Databricks notebooks in Python and Azure Data factory.

Responsibilities :

  • Data Ingestion, Transformation, and Orchestration of pipelines.
  • Migration of data from legacy systems to Azure Data Lake.
  • Performing transformations on data using DataBricks in Python
  • Utilising Azure Data Factory for ETL processes
  • Customizing dashboards to visualise data using Databricks and Power BI.
  • Work closely with other team members, managers and third parties.

Requirements:

  • A bachelor’s degree or higher in computer science, software engineering, or a related field
  • A certified Azure or Databricks Data Engineer.
  • Ability to work independently and as part of a team
  • Excellent communication and problem-solving skills

To be considered for this position apply today or call Vishnu Singh on +353 85 884 178
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Forma
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 

#INDOSB1
#INDSINGH
 

ICT PMO Senior Business Analyst

  • Location: Dublin, Dublin
  • Type: Permanent
  • Job #41934

ICT PMO Senior Business Analyst

Role:

  • Working with the business to define, capture, prioritise and document business requirements and business rules
  • Elicit requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, task, and workflow analysis.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Proactively communicate and collaborate with external and internal customers to analyse information needs and functional requirements and deliver the following artefacts as needed: Project Request Form, Business Requirements Document and Use cases.
  • They successfully manage the requirements development process through the elicitation, analysis, specification and verification and management of multiple levels of requirements while providing continuous improvement to the process and methods.
  • Produce the Business Requirements Definition documentation and any other relevant documentation per the Iarnród Eireann ICT project delivery methodology • Responsible for obtaining business signoff of the functional requirements and working with the Architects in providing input to the technical requirements definition and low-level technical design where required
  • Trace and monitor the functional requirements during all delivery stages from development and unit testing to detailed user acceptance testing to ensure there are no gaps between what is specified and what is ready to be deployed, identifying scope issues for escalation to the Project Manager
  • Design and/or contribute to the design of business solutions, including, the development and approval of specifications, the development of test strategies, test plans, and test scripts, monitoring the execution of test scripts by 3rd parties and management of UAT
  • Act as a core repository of knowledge – e.g. participate in testing, validating, piloting, researching, and resolving post implementation issues
  • Document system scenarios detailing the expected impacts of any business or technology change on the existing systems, operations, organisation, operating model, and end-to-end processes supporting the Project Manager in developing a change management/training plan for the business
  • Design and deliver user and training manuals and facilitate the training of business users in any new/updated solutions or business processes
  • Experience working across multiple projects with significant complexities in multiple business units
  • Experience of applications integrating to Mulesoft and Azure
  • Experience using appropriate tools for business process modelling and requirements management/traceability.
  • Providing input to RFP & RFI responses and working with all stakeholders to accurately estimate implementation effort
  • Support the transitioning of projects over to service working closely with the Service Team to ensure Service introduction standards are met
  • Handling any other related duties as may be assigned from time to time.

Reports To:

  • ICT Test Manager
  • Working Relationship With:
  • All staff working in the CIO Office – including Programme managers, Project Managers, Business Relationship Managers, Solution Architects, Service Department, Business Sponsors and Financial managers.
  • External Vendors and Consultants appointed to complete various elements of the projects

Key Qualities:

  • You should hold a degree or diploma in related area or commensurate experience and six sigma / lean practitioner, business analysis, or equivalent.
  • A minimum of 5 years’ work experience directly relevant to the role
  • Process Mapping experience
  • Knowledge of project management methodologies – Prince2 / PMI
  • A good understanding of the software development lifecycle and an appreciation of ICT architecture
  • Excellent working knowledge of Microsoft Office, Visio
  • Experience in the application of IT solutions to enhance business processes
  • Excellent communication skills
  • Have a strong focus on delivery (scope, deadlines, budget, quality)
  • Ability to develop strong relationships with both technical and non-technical members of the team
  • Excellent time management, organization and planning skills with a keen attention to detail

Desirable Qualities:

  • Experience in various mind mapping/requirement gathering tools.
  • Experience of Transportation processes and systems.
  • Commercial Awareness.
  • Strong ability to build and maintain relationships.
  • Excellent communication skills.
  • Established Specialist Knowledge.

To be considered for this position apply today or call Vishnu Singh on +353 85 884 178
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Forma
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 

#INDOSB1
#INDSINGH

Graduate Software Engineer

  • Location: Dublin , Dublin
  • Type: Permanent
  • Job #41734
  • Salary: €36,000

Graduate Software Engineer – Perm

Salary: 36L+ DOE
Hours: 9am to 5pm (Mon – Fri)
Annual Leave: 25 Days
Location: Copyright House, Pembroke Row, Baggot Street Lower, Dublin 2, D02 HW59
Benefits

  • Pension (After 12 months)
  • Healthcare (After 12 months)
  • Hybrid working (2 office & 3 WFH)

Imro are seeking a Graduate Software Engineer to join our dynamic software development team in Dublin. You will contribute to various projects, ranging from web applications to business intelligence solutions, using cutting-edge technologies. With mentorship from experienced professionals, you'll enhance the quality and performance of our IT department.

Job Objective:
Ensure the stability and reliability of our information systems to maximize productivity.

Responsibilities:

  • Provide technical support and troubleshooting for software solutions.
  • Design, develop, test, and deploy software solutions meeting business requirements.
  • Utilize agile methodologies and best practices for high-quality code and documentation.
  • Collaborate with team members, managers, and third parties for usability and functionality.
  • Research and assess new technologies to enhance development processes.
  • Adapt to new languages, methodologies, and platforms as needed.
  • Develop applications using C#, PySpark, SQL Server, Databricks, and other tools.
  • Support end users and maintain system stability and integrity.
  • Keep abreast of new technologies and ensure adherence to software licensing laws.
  • Work with Microsoft Office 365 suite and Azure environment.

Requirements:

  • Bachelor's degree or higher in computer science, software engineering, or related field.
  • Proficiency in C#, Python, JavaScript, and SQL.
  • Ability to work independently and collaboratively.
  • Strong communication and problem-solving skills.
  • Passion for continuous learning and technology.

Benefits:

  • Competitive salary.
  • Flexible and supportive work environment with hybrid options.
  • Comprehensive training and development opportunities.
  • Exciting and innovative project involvement.
  • Career growth and networking prospects.

Join our team to embark on an enriching journey in software engineering and contribute to impactful projects.

 

SAP Solutions Analyst

  • Type: Permanent
  • Job #41453

SAP Solutions Analyst

Siemens Healthcare Diagnostics at our facility in Swords, Dublin. (Remote working will be considered)

Your tasks and responsibilities:

  • You will have responsibility for rolling out best practice SAP Processes and Reporting for all Materials related roles at the Swords site – Procurement and Planning, Customer Services and Warehouse Management and others as they may relate to Manufacturing, Quality, Finance and Engineering.
  • Working together with key stakeholders, you will drive SAP solutions in line with changing business requirements.
  • You will provide full implementation support across SAP projects and issues through establishing requirements, documentation, testing, training, go live planning, on-going support & issue resolution.
  • You will develop, recommend, and implement creative and automated solutions to improve the efficiencies of operations. This will include utilizing Data Lake and PowerBI for maximum reporting automation.
  • You will be the first point of contact for trouble shooting complex SAP Process issues, manage resolution and feedback during priority incidents.
  • You will be a member of several project teams working with various business units.

To find out more about the specific business, have a look at

Siemens Healthcare Diagnostics Manufacturing Limited – Swords (siemens-healthineers.com)

Your qualifications and experience:

  • You will have minimum of 3rd level IT or Business-related degree.
  • You will have SAP experience and knowledge essential in all modules relating to a manufacturing site. g. MM, PP, WM, SD, MRP, FI, QM.
  • You will have 8 years’ minimum in-depth experience working on two SAP modules.
  • Experience in Data Lake and the Microsoft PowerBI tool is a distinct advantage.
  • Experience of working in a multi-national cross-site regulated environment is a distinct advantage.
  • Experience in Project Management is a distinct advantage.

Your attributes and skills:

  • Excellent communications skills – written and verbal.
  • Demonstrate a high level of critical thinking in bringing resolution to high impact and complex problems.
  • Strong problem solving and analytical skills.
  • Must be a self-starter with excellent organizational skills, with ability to follow assignment through to completion with minimal guidance.
  • Aptitude for systems level thinking, including development of standard operating procedures.
  • Ability to engage and manage senior stakeholder

 

Project Engineer

  • Location: Tipperary, Tipperary
  • Type: Permanent
  • Job #41078
  • Salary: €40,000

Project Engineer (Field Based)

Project Engineers are proficient in the most common and popular server and networking technologies. In addition to possessing strong technical aptitudes, this individual excels as a communicator and manager, particularly when clients require strong guidance. The pace and demands in this environment are typically higher than those of an “in-house” position. The Senior Project Engineer should prioritize prompt communication with clients and excel in pre-project/work briefings. They must demonstrate a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Microsoft 365, Cisco Internetworking, VPNs, firewalls, backup systems, and more.

Department: Service and Support
Reports to: Professional Services Manager

Position Responsibilities:

  • Documentation of Client Networks.
  • Handling Small Projects.
  • Assisting Senior Engineers on Larger projects.
  • General service requests and Backup Maintenance.
  • Installation, configuration, troubleshooting, and customization of MS Office Suite and third-party applications.
  • End-user hardware installation, including video cards, NICs, sound cards, hard drives, and PDAs.
  • Network Server Experience in Windows Server, including file, print, and remote access services configuration.
  • Administration tasks such as user and group management, file permissions configuration, event log checks, and backup restoration.
  • Enterprise e-mail application administration, including user and group management, folder permissions configuration, mail forwarding, and alias addition.
  • Ownership of tasks and ensuring complete resolution with a focus on quality.
  • Ability to pay attention to detail and handle stressful situations effectively.
  • Willingness to seek technical expertise when needed.
  • Providing accurate time estimates for task completion.

Knowledge, Skills, and Abilities:

  • Previous MSP Experience.
  • Experience with Windows desktop operating systems.
  • Understanding of TCP/IP and troubleshooting Internet connectivity.
  • Experience with routers and firewalls, preferably FortiGate/Fortinet.
  • Experience with Terminal Services/RDS.
  • Understanding of network components such as switches, hubs, patch panels, and DNS services.
  • Working Knowledge of Firewall Technologies, preferably FortiGate/Fortinet.
  • Working Knowledge of Wireless Technologies, preferably Ubiquiti.
  • Participating in pre-sales activity and project planning.
  • Mentoring new engineers/techs and showing leadership abilities.
  • Strong growth mindset and willingness to further professional development.
  • Ability to plan and deploy projects effectively.

Credentials and Experience Expectations:

  • IT/Computer Science related college qualification.
  • Experience with Switching, VLAN, Routing, Firewalling Support, preferably FortiGate/Fortinet.
  • Experience with Server Hardware Technologies, preferably Dell.
  • Experience with Data Backup and Recovery Support and Corporate Antivirus Support.
  • Experience with VPN Connectivity Support.
  • Preferred certifications: CompTIA A+ (901, 902), CompTIA N, Microsoft, Cisco, Fortinet, Dell.
  • Dependable engineer with a focus on maximizing billing opportunities and consistently receiving good client feedback.

Remuneration & Benefits:

  • Market-related salary based on experience

Additional Benefits:

  • Staff training and development plan (training/certifications company funded).
  • Quarterly Appraisals with Annual Salary Review (based on company financial performance).
  • Company Vehicle/Car Allowance.
  • Fuel Card.
  • Mobile Phone.
  • Laptop.
  • Group Life Cover/Death in Service – Aviva.

For more information, please apply through the link provided for the attention of Stephen Lehane or email your cv to stephen.lehane@osborne.ie
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer. Please visit www.osborne.ie for more information on all of our roles.

#INDOSB1
#INDSLEHANE

Senior Project Engineer

  • Location: Tipperary, Tipperary
  • Type: Permanent
  • Job #41079
  • Salary: €70,000

Senior Project Engineer (Field Based)

Project Engineers are proficient in the most common and popular server and networking technologies. In addition to possessing strong technical aptitudes, this individual excels as a communicator and manager, particularly when clients require strong guidance. The pace and demands in this environment are typically higher than those of an “in-house” position. The Senior Project Engineer should prioritize prompt communication with clients and excel in pre-project/work briefings. They must demonstrate a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Microsoft 365, Cisco Internetworking, VPNs, firewalls, backup systems, and more.

Department: Professional Services Team
Reports to: Professional Services Manager

Person Specification:

  • Bachelor’s degree or equivalent in IT Support, computer science, or a related field.
  • Previous MSP Experience in a Senior Project Role.
  • Documentation of Client Networks.
  • Key role within project service delivery.
  • Acts as a resource on larger projects
  • Takes ownership of tasks and follows through to ensure complete task completion.
  • Takes a personal interest in, and responsibility for, the quality of work they perform or are associated with.
  • Ability to pay close attention to detail while performing technically detailed tasks.
  • Ability to deal effectively with stressful situations.
  • Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members.
  • Ability to provide accurate time estimates for task completion, facilitating pre-sales engineering.
  • Understands that the success of individuals is measured by the success of their teams.
  • Ability to quickly learn new technologies through ongoing training and development.
  • Ability to articulate technical information clearly and simply to non-technical people.
  • Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution.
  • Self-motivated and can be self-directed when necessary.
  • Enjoys sharing information, through both written and verbal knowledge sharing, supporting others, and working on a team to achieve team goals.

Knowledge, Skills, and Abilities:

  • Server Configuration, troubleshooting, and management of Windows server OS.
  • Perform migrations from legacy server OS to the latest editions.
  • Proficient in Remote Desktop Services and third-party applications troubleshooting.
  • Virtualization management including vSphere environments and Hyper V/Windows Virtualization.
  • Familiarity with Converged/Hyper Converged systems and SAN Technologies.
  • Networking skills including VLAN setup, routing protocols configuration, and troubleshooting.
  • Ability to configure firewalls, implement security guidelines, and set up VPNs.
  • Experience in Backup and Disaster Recovery planning, implementation, and testing.
  • Knowledge of Cloud services such as Microsoft Azure and Office 365 setup and configuration.
  • Wireless networking skills including WLAN, Wireless PTP, and Wireless PTMP.

Preferred Technologies:

  • Microsoft server, Cisco networking, FortiGate firewall, Dell EMC Solutions, Ubiquiti wireless equipment, Microsoft Cloud Services, Datto BCDR

Remuneration & Benefits:

  • Market-related salary based on experience

Additional Benefits:

  • Staff training and development plan (training/certifications company funded).
  • Quarterly Appraisals with Annual Salary Review (based on company financial performance).
  • Company Vehicle/Car Allowance.
  • Fuel Card.
  • Mobile Phone.
  • Laptop.
  • Group Life Cover/Death in Service – Aviva.

For more information, please apply through the link provided for the attention of Stephen Lehane or email your cv to stephen.lehane@osborne.ie
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer. Please visit www.osborne.ie for more information on all of our roles.

#INDOSB1
#INDSLEHANE

Field Service Engineer

  • Location: Tipperary, Tipperary
  • Type: Permanent
  • Job #41077
  • Salary: €40,000

Field Service Engineer

Field Service Engineers possess strong expertise in common end-user and IT infrastructure issues and technologies, including mature ones. Backed by at least 2+ years of hands-on experience, they excel as powerful communicators and effective problem solvers, particularly when clients require guidance. This role emphasizes promptness, effective communication with clients, and maximizing first-time fix resolution. As a field-based position, extensive travel to various client sites is required.

Department: Managed Services
Reports to: Head of Managed Services

Desired Qualities:

  • Previous MSP Experience.
  • Interest in learning new skills and staying updated with changing technologies
  • Strong problem-solving abilities and collaboration skills.
  • Attention to detail and precision in work.
  • Excellent interpersonal and written communication skills.
  • Ability to work independently and self-motivate.
  • Commitment to ensuring 100% client satisfaction.
  • Possession of a full clean Irish driver’s license.

Key Responsibilities:

  • Troubleshoot PC-related problems.
  • Build, configure, and troubleshoot PC and laptop applications and hardware components.
  • Coordinate warranty repairs with relevant hardware vendors.
  • Perform ad-hoc deployment and on-site installation of workstation hardware and software.
  • Coordinate workstation asset recovery.
  • Maintain workstation/workstation spare parts break/fix, upgrades, and new hires.
  • Complete incidents and requests within SLA in a pressurized environment.
  • Ensure daily ticket updates.
  • Support meeting room environment and video conferencing setups.
  • Support printers, scanners, and other peripherals.
  • Support mobile devices such as iPads, iPhones, and Apple MAC devices.
  • End-user data backup and restoration as required.
  • Continuously learn and share new skills through independent research, formal training, and industry events.

Skills & Competencies:

  • Excellent administration, communication, and organizational skills.
  • Client-centric approach.
  • Strong problem-solving and time management abilities.
  • Good conflict management skills.
  • Strong computer literacy, especially in Microsoft applications.
  • Analytical mindset.
  • Proficient ticket administration to ensure accurate reporting of SLAs.

Credentials and Experience:

  • IT/Computer Science-related college qualification.
  • Technical certifications such as CompTIA A+ (901, 902), CompTIA N, Microsoft, Cisco, Fortinet, Dell.
  • 2+ years of experience in Windows system administration.
  • Experience with server and client operating system integration, software installation, setup, and management.
  • Experience with Active Directory, user management.
  • Experience with Office 365, user management, troubleshooting, setup.
  • Familiarity with PC, printer, and server hardware.
  • Exposure to firewalls, preferably Fortinet.
  • Experience in LAN/WAN environments, maintaining network services, security, and administration.
  • Working knowledge of wireless technologies.

Benefits:

  • Laptop.
  • Company vehicle.
  • Fuel card.
  • Mobile phone.
  • Growth opportunities through training, upskilling, and internal progression.
  • Group Life Cover/Death in Service – Aviva.

For more information, please apply through the link provided for the attention of Stephen Lehane or email your cv to stephen.lehane@osborne.ie
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer. Please visit www.osborne.ie for more information on all of our roles.

#INDOSB1
#INDSLEHANE