Temporary Telemarketers
Location: Dublin 22
Job Type: Temporary
Salary: €14.15 per hour
Hours: Monday to Friday, 9am-5pm
Osborne Recruitment is delighted to partner with our client, Ireland’s leading hearing healthcare provider, in the recruitment of temporary Telemarketers. This role is located in Dublin 22.
This is an excellent opportunity for a confident, customer-focused professional who thrives in a fast-paced environment and enjoys building relationships over the phone. As a Telemarketer, you will play a vital role in supporting patients throughout their hearing healthcare journey by managing both inbound and outbound calls, booking appointments, and ensuring clinic diaries are fully optimised.
Key Responsibilities:
- Manage a high volume of inbound and outbound calls professionally and efficiently
- Book appointments and maximise clinic diary utilisation
- Build positive relationships with patients, ensuring every interaction is engaging, supportive and professional
- Maintain accurate records and update diary management systems in real time
- Meet and exceed individual and team KPIs relating to appointments, conversions and patient engagement
- Follow approved call structures and scripts while delivering a personalised customer experience
- Prepare and maintain daily, weekly and monthly activity reports
- Work collaboratively with the Telemarketing Manager and wider team to achieve departmental objectives
- Ensure compliance with GDPR, company policies and all relevant procedures
Essential Requirements:
- Previous experience in a high-volume inbound and outbound call environment
- Excellent telephone manner with strong verbal communication skills
- Proven customer service experience
- Strong computer skills, including Microsoft Office
- Experience using diary management or CRM systems
- Excellent attention to detail and the ability to accurately record information
For more information, please apply through the link provided for the attention of Joanne Murray
If you are interested in finding out more about the above role and would like to be considered for other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.
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