Technical Customer Administrator 

At Osborne we are currently recruiting for a Technical Customer Administrator person to join a leading global manufacturer of electronic products and systems based in Dublin 22.   

This is a great opportunity for a candidate who has an interest or has a background in engineering or construction and would like to apply this to providing presales, quotations and customer support to the company’s clients.

For You:

• Salary €40-50k
• Healthcare
• Pension
• Parking
• Free lunches on site
• Training

Responsibilities:

• Provide professional technical support to customers, contractors and consulting engineers.
• Support the external sales team with system designs, equipment selection, load calculations and quotations.
• Develop a strong understanding of the company’s heating, cooling and ventilation product portfolio.
• Assess customer enquiries and project requirements to prepare accurate equipment and installation specifications.
• Interpret mechanical, electrical and plumbing drawings, technical specifications and equipment schedules.
• Advise on energy efficiency, relevant industry standards and opportunities to reduce carbon emissions.
• Use Excel, AutoCAD and specialist selection software to prepare compliant designs and quotations.
• Maintain accurate project enquiry records and provide updates to support sales planning and demand forecasting.
• Liaise with after-sales and technical teams on commissioning, servicing, spare parts and customer enquiries.

Requirements:

• Experience with adobe
• Third Level Qualification in Engineering/construction/ Design /Sustainability or a sound understanding and interest in any of the above.
• A good understanding of Microsoft Office Suite
• Be able to work as part of a team
• Ability and willingness to learn about new products.
• Customer focused and a positive attitude.
• Excellent communication skills
• Strong organisational skills

To be considered for this position apply today or call Emma Hickey on 0419865058
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 

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