Senior Trade Counter Sales
Our client is currently recruiting for a Senior Trade Counter Sales professional to join their busy branch in Drogheda. This is an excellent opportunity for an experienced trade counter professional with a strong customer service background to join a well-established and growing business.
The successful candidate will be responsible for assisting customers with hire equipment and retail sales products while supporting the day-to-day operation of the trade counter. The role requires excellent customer service, strong administration skills, and the ability to work effectively in a fast-paced environment.
For You:
- Competitive salary (DOE)
- Opportunity to join a well-established and growing business
- Supportive team environment
- Career development opportunities
- Comprehensive in-house training provided
Responsibilities:
- Act as the first point of contact for customers, responding to hire, retail sales and service enquiries in a professional manner.
- Deliver outstanding customer service while building strong relationships with trade customers.
- Process hire and retail sales transactions accurately at the trade counter.
- Support the off-hire, collection and delivery process for hire equipment.
- Update CRM and hire management systems with customer information and actions taken.
- Process customer orders and coordinate stock allocation with operational teams.
- Liaise with transport and warehouse colleagues to ensure efficient customer service.
- Create hire contracts, picking lists and associated documentation.
- Carry out general administrative duties and resolve customer queries promptly.
- Process customer payments and handle cash accurately.
- Assist with shop displays, stock management and merchandising.
- Support management with purchasing processes, product development and maintaining sales margins.
- Contribute towards achieving branch sales, margin and customer service targets.
Requirements:
- Minimum of 3 years’ experience in a busy trade counter environment.
- Previous experience within plant hire, construction, builders’ merchants, electrical wholesale or trade retail sectors.
- Excellent customer service and communication skills.
- Strong sales ability with knowledge of margins and upselling.
- Good administrative and organisational skills.
- Experience using CRM or hire management systems would be advantageous.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and accuracy.
- Comfortable carrying out manual handling duties where required.
- Ability to work effectively both independently and as part of a team.
For more information, please apply through the link provided for the attention of Debbie Sweeney or call Osborne Recruitment on 041 986 5058.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.
#INDOSB1
#INDDSWEENEY
