Hotel Reservation Agent – Temporary

We are currently looking for a Temporary Hotel Reservation Agent on behalf of our client, a hotel based in the heart of Dublin City Centre, We are currently seeking an enthusiastic and organised Reservations agent to join the team and play a key role in delivering outstanding service from the very first guest interaction.

Key Responsibilities:

• Manage and process guest reservations via phone, email, and online booking platforms.
• Provide accurate information about room types, rates, availability, hotel facilities, and policies.
• Handle inquiries, requests, and complaints promptly and professionally.
• Update reservation systems with guest information, special requests, and confirmations.
• Coordinate with Front Desk, and other departments to ensure seamless guest experiences.
• Maintain detailed records of reservations, cancellations, and no-shows.
• Uphold hotel standards, policies, and procedures at all times.

Qualifications & Requirements:

• Minimum 1-2 Years Experience
• Previous experience in hotel reservations, front office, or customer service is an advantage.
• Excellent communication and interpersonal skills.
• Strong computer literacy; familiarity with hotel reservation systems
• Attention to detail and organisational skills.
• Ability to work under pressure

For more information please apply through the link provided for the attention of Megan Murray or call 01 638 4400 or email megan.murray@osborne.ie
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer.

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