Hotel Reservation Agent – Temporary
Temporarty, Full Time
Dublin City Centre

We are currently looking for a Temporary Hotel Reservation Agent on behalf of our client, a hotel based in the heart of Dublin City Centre, We are currently seeking an enthusiastic and organised Reservations agent to join the team and play a key role in delivering outstanding service from the very first guest interaction.

Key Responsibilities:

• Manage and process guest reservations via phone, email, and online booking platforms.
• Provide accurate information about room types, rates, availability, hotel facilities, and policies.
• Handle inquiries, requests, and complaints promptly and professionally.
• Update reservation systems with guest information, special requests, and confirmations.
• Coordinate with Front Desk, and other departments to ensure seamless guest experiences.
• Maintain detailed records of reservations, cancellations, and no-shows.
• Uphold hotel standards, policies, and procedures at all times.

Qualifications & Requirements:

• Minimum 1-2 Years Experience
• Previous experience in hotel reservations, front office, or customer service is an advantage.
• Excellent communication and interpersonal skills.
• Strong computer literacy; familiarity with hotel reservation systems
• Attention to detail and organisational skills.
• Ability to work under pressure

For more information please apply through the link provided for the attention of Megan Murray  
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer.

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