Pre-Press and Customer Service Administrator
Our client based in Dun Laoghaire is seeking a Pre-Press and Customer Service Administrator to join their team on a permanent basis. This role will suit someone who enjoys preparing artwork, spotting potential problems and helping customers get the best result. Previous pre-press experience is preferred, but not essential and training will be provided. You’ll work closely with our customers, sales team and production colleagues to keep jobs moving smoothly from supplied artwork to approved print-ready files.
Key Responsibilities
- Check and prepare customer artwork for print production, identifying and resolving technical issues before jobs progress.
- Produce proofs and manage the customer approval process, ensuring artwork is signed off before going to print.
- Communicate artwork requirements clearly and assist customers with file queries and technical issues.
- Maintain accurate job records, track outstanding information and follow up with customers promptly.
- Liaise closely with customers, the sales team and production colleagues to ensure specifications, artwork and deadlines are aligned.
- Maintain accurate version control to ensure only approved artwork is released to production.
- Manage multiple jobs simultaneously, ensuring deadlines are met and potential issues are flagged early.
- Provide excellent customer service throughout the artwork and production process.
Key Requirements
- A friendly, professional manner with strong written and verbal communication skills.
- Minimum B2 level of English.
- Excellent organisational skills and a high level of attention to detail.
- Confidence using computers and learning new software and systems.
- A willingness to learn, take feedback and develop technical pre-press skills.
- Ability to prioritise workloads, manage multiple jobs and remain calm under pressure.
- Confidence taking ownership of tasks, solving problems and raising potential issues proactively.
- Previous pre-press or print production experience is preferred but not essential, as full training will be provided.
- Knowledge of Adobe Acrobat, InDesign and Illustrator would be an advantage.
Benefits
- Salary of €32,000–€35,000, depending on experience.
- Location in Dún Laoghaire.
- Working hours of 9:00am–6:00pm.
- Free parking.
- Full training provided, with ongoing support for learning and development.
- Excellent opportunity to build a career in pre-press, artwork preparation and print production.
- A varied role combining technical artwork preparation, customer service and collaboration with sales and production teams.
For more information, please apply through the link provided for the attention of Nikki Moloney or call Osborne Recruitment on 01 525 2457.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.
#INDNMOLONEY
#INDOSB1
