E-commerce Administrator

Here at Osborne, our client is seeking an experienced E-commerce Administrator to join their team in Frankfield, Cork. This is a varied role combining e-commerce administration, product data management, website coordination, customer service and digital optimisation.

The successful candidate will be highly organised, commercially aware and comfortable working across multiple systems, with the ability to manage accurate product information, support online customers and contribute ideas to improve the overall e-commerce operation.

Location: Frankfield, Cork

Position: Full-time, Monday to Friday

For you:

• Salary: DOE
• Free onsite parking
• Flexible working hours
• Opportunity to contribute ideas and support the continued growth of the online business

Key Responsibilities:

• Maintain accurate and up-to-date product information across Magento, SAP, EPOS and Warehouse Management Systems (WMS).
• Upload and manage product information across the company website.
• Coordinate website content and ensure product information is presented accurately and consistently.
• Write and optimise product descriptions, titles, images and online content with SEO in mind.
• Support ongoing SEO optimisation and identify opportunities to improve online visibility.
• Manage and maintain product and customer data across internal systems.
• Respond professionally to customer queries via phone, email and online channels.
• Provide a high standard of customer care and support throughout the online customer journey.
• Support general administration including data entry, email management and documentation.
• Assist with marketing activity designed to support online growth and customer engagement.
• Use digital tools and AI-based platforms to improve efficiency and streamline workflows where appropriate.
• Support planning and implementation of new ideas, processes and e-commerce initiatives.

Requirements:

• Strong Microsoft Excel skills and confidence working with data.
• Previous experience using e-commerce platforms, ideally Magento or similar.
• Experience with ERP systems, Sage, SAP or similar business systems would be an advantage.
• Strong logical thinking and excellent organisational skills.
• Ability to plan effectively, prioritise workload and manage multiple tasks.
• Comfortable learning new systems, tools and processes.
• An interest in using AI and digital tools to improve workflows and productivity.
• Good understanding of SEO and online content optimisation.
• Commercial and marketing awareness with an interest in growing an online business.
• Ability to take an idea and turn it into a clear, practical plan.
• Excellent customer service and telephone communication skills.
• Strong written and verbal communication.
• High attention to detail and accuracy.
• Proactive, dependable and comfortable working both independently and as part of a team.

For more information, please apply through the link provided for the attention of Liva or email liva.rigava@osborne.ie

If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer.
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