Administrator w/ Credit Control

Are you an organised administrator with strong customer service skills and an interest in finance?

We’re looking for an Administrator & Credit Control Assistant to join our client company on a 6-month contract.

This is a varied combining sales and project administration with day-to-day credit control duties.

You’ll work closely with colleagues, customers and factories to keep orders moving, resolve queries and ensure customer account records are accurate and up to date.

Location: Dublin
Contract: 6-month contract | Full-time

Key Responsibilities

Administration & Order Processing

• Handle customer enquiries, quotations and sales documentation.
• Process and acknowledge customer orders, maintaining accurate records on the company’s systems.
• Maintain project files and documentation, ensuring records meet internal standards.
• Liaise with factories and keep customers and colleagues updated on order progress.
• Support sales and project teams with day-to-day administrative tasks.

Credit Control & Customer Accounts

• Prepare daily sales reports and assist with cash verification and allocation.
• Upload invoices, complete account clearing and maintain accurate customer ledgers.
• Reconcile customer accounts and statements.
• Follow up on promised payments and overdue balances, escalating issues when required.
• Review blocked orders and release eligible orders within agreed authorisation limits.
• Contact customers regarding outstanding payments and order releases.

Customer Queries & Team Support

• Investigate and resolve customer and internal account queries, including invoice requests and account statements.
• Follow up on outstanding stock invoices, returns, warranties and credit issues.
• Work collaboratively across administration, sales and finance to ensure timely resolution of queries.
• Identify opportunities to improve processes and contribute to ongoing team efficiency.

What We’re Looking For

• At least 2 years’ experience in administration or office support.
• Strong Microsoft Office skills, particularly Excel, Word and Outlook.
• Excellent organisational skills and the ability to manage competing priorities in a busy environment.
• A high level of accuracy and attention to detail when handling documentation and financial records.
• Strong customer service and communication skills, with a professional telephone manner.
• A proactive approach to problem-solving and the confidence to follow up on outstanding issues.
• The ability to work independently and as part of a team.

Experience in any of the following would be an advantage:

• Credit control, cash allocation or customer account reconciliations.
• Sales, project or order administration.
• ERP or CRM systems, particularly Zoho.
• Engineering, HVAC, construction, manufacturing or another technical environment.

For more information, please apply through the link provided for the attention of Paula Tavares or call Osborne Recruitment on 041 986 5058.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.

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