A well-established insurance organisation is currently seeking an experienced Claims Administrator to join their growing team. This position will support the day-to-day administration and oversight of claims operations, ensuring claims are managed accurately, efficiently, and in line with internal procedures and regulatory requirements. This is an excellent opportunity for someone with previous insurance claims experience who enjoys working in a detail-focused, process-driven environment while liaising with multiple stakeholders including insurers, brokers, service providers, and internal departments.
Key Responsibilities
Support the administration and coordination of externally managed insurance claims
Review claim files to ensure accuracy, compliance, and adherence to service standards
Monitor reserves, documentation, and claims progress, highlighting any issues where necessary
Assist with claims payment processing and validation of supporting documentation
Maintain accurate claims records and ensure all systems are updated correctly
Prepare claims reports, management information, and performance data
Participate in reserve review meetings and support follow-up actions
Liaise with insurers, loss adjusters, brokers, and third-party service providers
Assist with property claims administration and payment tracking
Work closely with finance teams regarding payment reconciliation and reporting
Ensure all activities comply with regulatory and internal audit standards
Requirements
Minimum 2 years’ experience within claims administration or claims handling in the insurance sector
Strong understanding of general insurance claims processes
Excellent attention to detail and organisational skills
Strong analytical and problem-solving abilities
Confident communication and stakeholder management skills
Ability to prioritise workload in a busy environment
Good working knowledge of Microsoft Office and claims management systems
CIP/APA qualification essential
Previous experience working with insurers, brokers, or third-party providers is advantageous
For you
€45,000 per Annum Plus 10k Bonus
Opportunity to join a collaborative and professional environment
Career development and industry training opportunities
Exposure to a broad range of claims and insurance processes
Supportive team culture within a growing organisation
For more information, please apply through the link provided for the attention of Tracey Kinsella or call Osborne Recruitment on 01 485 3060. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
