Team Leader Billing Executive
Well established company is seeking a Team Leader to join their organisation on a 6 month contract. You will be responsible for overseeing the team of employees and motivating them to complete their job duties effectively.
Duties include training new employees and providing Team Members with daily objectives, developing and implementing reward systems to motivate employee productivity and communicating with upper management to determine the best methods for meeting business goals. If the below job spec appeals to you, email me your cv today and we can organise a call for this week to discuss the role in more detail. Valerie.briody@osborne.ie
Salary & Benefits:
40,000-50,000
Hybrid after training
Flexible working hours and days
Car parking
Kitchen
Responsibilities for Role:
Support Team lead with Sickness / Annual leave etc.
Quality check in calls and audit records and training
Able to manage workload & conflicting priorities
Managed the ticketing system.
Set and ensure KPI’s are being met on a weekly basis
Assisting in administering the weekly payments cycle
Financial record keeping
Deal with Driver Partner queries and complaints
Ensuring a high quality of customer service is provided to the Customer
Auditing Driver Partner documents e.g. licenses and insurance
Requirements for Role:
Leader with previous contact centre & people management experience
Eager to expand Knowledge and Skills
Candidate must have experience of managing a team
Be a pier of existing Team Leader
Experience of working closely with Finance manager
Must have strong finance administration experience
Proven work experience in a customer-based role
Advanced Excel is a must for this role
Hands on experience with CRM software and MS Office (MS Excel & Word in particular)
Can work independently with their own initiative.
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines
For more information please apply through the link provided for the attention of Valerie Briody or call Osborne Recruitment on 01 5984334
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
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