• Location: South Dublin, Dublin
• Type: Permanent
• Job #49268

Sales & Customer Service Administrator

A leading organisation within the events sector is seeking a Sales & Customer Service Administrator to join their team on a permanent basis, based in South Dublin. The Sales/Customer Service candidate will be dealing with all inbound customer queries from both existing and new customers. This role is ideal for someone who is results orientated, customer focused and enjoys working in a fast-paced environment. 

For You:

• Salary €32-35k + bonus
• Permanent role
• Rotation of working a half day Saturday mornings every 3rd week
• South Dublin location
• Parking on site and accessible by public transport
• Supportive environment

Responsibilities:

• Part of the sales and customer service team, always ensuring best practise
• Manage all incoming enquiries from customers.
• Identifying opportunities and upselling products
• Process all customer orders, as per SLA agreements with customers
• Manage all sales quotations and cross sell where appropriate
• Issue all invoices/credits reports
• Manage any complaints
• Manage utilise & maximise use of company software to the benefit of customer service and sales i.e. TSS, Phone systems, product imagery etc.
• Manage all relevant GDPR activities

Requirements:

• Strong customer service and administration experience
• Professional telephone manner
• Sales experience with the ability to upsell would be highly advantageous
• Target driven
• Strong communication skills, both written and verbal

For more information, please apply through the link provided for the attention of Nikki Moloney or call Osborne Recruitment on 01 525 2457.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer.

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