Job Title: Administrator Ophthalmic Technician Location: Waterford Employment Type: Full-time, Permanent Salary: €29,000 – €33,000 (depending on certification and progression)
The Role We are a leading, patient-focused specialist eye care provider delivering high-quality clinical and surgical services across multiple locations. We are seeking a motivated and professional Administrator Ophthalmic Technician to join our expanding team. As an Administrator Ophthalmic Technician, you will play a vital role in ensuring the smooth delivery of clinical and surgical services. You will support Consultants with diagnostic testing and patient care, while also managing scheduling, patient communications, and administrative processes. This role is ideal for someone who thrives in a busy setting, enjoys working directly with patients, and has strong organisational and technical skills.
Key Responsibilities Clinical Duties
Obtain complete ophthalmic histories and conduct preliminary examinations.
Perform pre-examination testing including:
Visual acuity (including pinhole)
Visual field testing
Pupillary dilation
Dry eye and other sub-specialty testing
Conduct specialised diagnostic testing such as:
Visual fields
Ophthalmic photography
Optical Coherence Tomography (OCT)
Optical biometry (various models)
Administer prescribed topical medications and treatments.
Educate patients on medication use and pre- and post-operative care.
Assist Consultants during examinations and procedures, including medical scribing.
Maintain clinical equipment and ensure examination rooms are opened and closed to required standards.
Monitor inventory levels and check expiry dates.
Adhere strictly to infection control, safety, and confidentiality protocols.
Administrative Duties
Manage busy clinical and surgical appointment schedules.
Coordinate efficient booking of consultations and surgeries.
Process insurance billing forms and invoices accurately.
Update and maintain the practice management system.
Accurately input patient data across multiple systems.
Handle high volumes of calls professionally and efficiently.
Produce high-quality written communication to patients and medical professionals.
Follow strict operational protocols to ensure exceptional patient care before and after consultations and surgeries.
What We’re Looking For Essential Requirements
Ability to multitask in a fast-paced, evolving environment.
Excellent time management and organisational skills.
Strong computer literacy and experience with data systems.
Confident and professional telephone manner.
Exceptional attention to detail.
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
Full driving licence (travel between clinic locations required).
Experience
2-3+ years’ experience in a busy administrative environment (desirable).
Experience with healthcare or clinical administrative systems (advantageous).
Personal Attributes
Professional, reliable, and discreet with sensitive information.
Patient-focused with outstanding customer service skills.
Flexible and adaptable with a proactive “can-do” attitude.
Strong initiative and willingness to take on varied responsibilities.
Training & Career Development We are committed to professional development and career progression.
Full support provided to achieve JCAHPO (Joint Commission on Allied Health Personnel in Ophthalmology) certification.
Clear pathway to Senior Ophthalmic Technician role.
Salary Progression
€29,000 starting salary
€31,000 upon successful completion of JCAHPO certification
€33,000 upon progression to Senior Ophthalmic Technician
Senior Role Requirements To qualify for the Senior title, the following are mandatory:
Successful completion of JCAHPO certification
Flexibility to travel to all clinic locations (Ireland and internationally, as required)
Willingness to train and mentor new/existing staff
Competent medical scribing to Consultant standard
Why Join Us?
Structured career progression
Supportive and collaborative clinical team
Opportunity to develop specialist ophthalmic skills
Exposure to advanced diagnostic technology
Meaningful patient interaction in a specialist healthcare setting
For more information, please apply through the link provided for the attention of Róisín Drummy or call 051 364134 If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
