Our client, a well-established organisation with a strong nationwide footprint, is seeking an experienced Head of Shops to lead and develop their multi-site retail network. This is a senior leadership position with responsibility for driving commercial performance, operational excellence, and people development across multiple locations, while supporting the company’s evolving omnichannel strategy. The successful candidate will play a key role in shaping the customer experience and ensuring consistency across all customer touchpoints. While the role has a nationwide remit, regular attendance at the company’s Head Office in Limerick is required. Candidates should be based in the South / South-West region and be flexible to travel nationwide. Reporting directly to the Managing Director, the Head of Shops will oversee store operations, leadership teams, and performance, ensuring each location operates efficiently and in line with business objectives.
What’s on Offer:
Salary: €60,000 – €65,000 (depending on experience)
Company car
Competitive benefits package
Senior leadership role within a well-established, growing organisation
Opportunity to influence strategy, performance, and customer experience at a national level
Key Responsibilities: Leadership & Strategy
Lead and deliver the growth strategy for the shop network in alignment with overall business objectives.
Develop and execute annual plans and KPI targets across all locations.
Drive consistent operational standards and brand alignment across the network.
Operational & Financial Management
Oversee location strategy including property negotiations, lease management, store fit-outs, refurbishments, and new openings.
Take full accountability for sales performance, cost control, and operating results within agreed financial guidelines.
Conduct regular store visits with Area Managers to assess performance and identify improvement opportunities.
Analyse and optimise stock movement to improve availability and minimise waste.
People Management & Development
Lead, coach, and develop Area Managers and store teams, driving high performance and engagement.
Foster a positive, collaborative culture focused on accountability and continuous improvement.
Support talent development, succession planning, and retention across the network.
Planning & Projects
Plan and monitor qualitative and quantitative performance targets.
Ensure effective workforce planning and resource allocation.
Support strategic and operational projects through analysis, reporting, and feedback.
Participate in leadership meetings, contributing insights and best practice.
Candidate Profile:
Proven senior management experience within a multi-site retail, B2B, or commercial environment.
Strong understanding of omnichannel operations and integrated customer experience.
Demonstrated leadership capability with experience managing and developing large teams.
Strategic and analytical mindset with strong commercial awareness.
Full Irish driving licence and willingness to travel nationwide.
For more information please apply through the link provided for the attention of Karen O'Brien, email karen.obrien@osborne.ie or call 086-1071917. If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format
