Learning Services Advisor
Are you passionate about helping people and delivering excellent customer service? We are currently recruiting a Learning Services Advisor to join a growing team based in Drogheda on a permanent basis. No previous experience in the training industry is required — full training and ongoing support will be provided from day one.
In this role, you will support clients by phone and email, assist them in booking training courses, and build strong relationships that encourage repeat business.
Salary & Benefits:
€40,000 DOE
Full training and ongoing support
Additional annual leave awarded for each year of service
Friendly and supportive working environment
Responsibilities:
Responding to calls and emails from new and existing clients
Advising clients on the most suitable training options
Sending course information, pricing, and booking details
Managing bookings and updating internal systems
Following up on quotes and client enquiries
Building and maintaining long-term client relationships
Supporting clients before and after their training
Assisting with client payments when required
Working closely with the team to improve processes and customer experience
Skills & Experience:
Minimum of 1 year’s experience in an office, customer service, or administrative role
Professional and confident communication skills, both phone and email
Strong attention to detail and excellent organisational skills
Comfortable using Microsoft Word, Excel, and email systems
Positive attitude with a willingness to learn and develop
Ability to work independently and as part of a team
Confident discussing pricing and recommending suitable solutions
Experience using CRM or booking systems is an advantage
Previous experience in sales support, account support, or administration would be beneficial
If you would like to hear more regarding this position, please apply through the link provided for the attention of Leanne Thornton or call Leanne on 041 9865058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
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