Service Engineer – European region
Location: Europe (Travel-Based)
Position: Permanent, Full-Time
Introduction
We are seeking a European Service Engineer to join a dynamic, growing organisation specialising in dental and X-ray equipment. This permanent role has become available due to continued expansion across European markets and the organisation’s commitment to providing high-quality technical service and customer support.
The successful candidate will be responsible for installing, servicing, and maintaining dental and X-ray equipment across multiple countries, ensuring optimal equipment performance and exceptional customer satisfaction. Frequent international travel and close collaboration with clients, distributors, and internal teams are key aspects of this role.
Company Culture & Values
This organisation promotes a collaborative and professional working environment where employees are empowered to deliver high-quality technical solutions. Teams are encouraged to develop expertise, share knowledge, and contribute ideas to improve service delivery. Employees benefit from exposure to international markets, continuous learning opportunities, and the chance to work with cutting-edge medical technology.
Employee Benefits
• Salary: €45k/yr
• Hours: Full-time, travel-based role to Midland Europe
• Annual Leave: 20 days Standard annual leave entitlement
Medical Insurance provided
Pension
• Other Benefits:
• Travel and accommodation support for international assignments
• Training and development opportunities, including technical certification
• Opportunity to gain international experience and develop expertise in dental/X-ray equipment
• Employee assistance and professional support programs
Duties / Responsibilities
The successful candidate as the European Service Engineer will be responsible for:
• Installing, servicing, troubleshooting, and repairing dental and X-ray equipment across European territories
• Developing strong relationships with clients by delivering excellent technical support and customer service
• Identifying opportunities for equipment performance improvements and supporting enhanced maintenance strategies
• Acting as a subject-matter expert for designated product lines
• Training veterinarians, nurses, third-party engineers, and support staff in the correct use and maintenance of equipment
• Assisting with the setup and breakdown of training events and attending exhibitions, meetings, and sales events
• Planning and coordinating assigned tasks, including managing international travel efficiently
• Preparing quotations and generating sales orders for service work and spare parts using CRM systems
• Maintaining and expanding the client database and reporting service activity, feedback, and performance metrics
• Complying with all health and safety policies, maintaining PPE, and ensuring personal and team safety at all times
• Supporting colleagues with on-the-job training and development, maintaining professionalism in all interactions
• Undertaking any other reasonable duties as directed by management
Key Requirements
The ideal candidate will have the following key requirements for this position:
• Proven experience in equipment installation, servicing, and maintenance, ideally in dental or medical devices
• Strong technical aptitude and problem-solving skills
• Excellent customer service and communication skills
• Ability to work independently while managing international travel and logistics
• Competence in planning, reporting, and using CRM or similar systems
• Commitment to health, safety, and professional standards
Desired Skills
The following skills or experience would be advantageous:
• Experience working across multiple countries and managing international client relationships
• Technical training or certification in medical or dental equipment
• Exposure to training staff or customers in technical operations
• Familiarity with X-ray or dental imaging systems
• Strong organisational skills and the ability to prioritise multiple assignments
To be considered for this position apply today or call Vishnu Singh on 01 5252457. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer
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