Our client, a leading hospitality group in Dublin 4, is seeking an experienced Assistant Manager to join their management team.
Role Overview: You will be responsible for overseeing day-to-day hotel operations, maintaining exceptional standards of customer service, supervising staff, and ensuring compliance across all departments. The position offers a genuine opportunity to develop your career within a progressive and supportive environment.
Key Responsibilities:
Oversee the day-to-day running of all hotel departments during assigned shifts
Maintain consistent operational standards and a welcoming atmosphere throughout the property
Inspire and motivate staff, encouraging high performance and teamwork
Ensure detailed and effective shift handovers for continuity
Professionally respond to guest enquiries and efficiently address any complaints
Take part in management meetings, sharing updates across teams
Monitor safety and security protocols, conducting regular checks and quickly addressing hazards
Enforce company policies, procedures, and SOPs to optimise efficiency
Keep all hotel areas neat, tidy, and inviting for guests and staff
Assist with induction and ongoing staff training and development initiatives
Handle administrative tasks such as report writing, record keeping, and minute taking
Help drive GDPR and data protection compliance
Key Requirements:
Strong ability to manage, guide, and develop teams
Excellent organisation and prioritisation skills with a sharp eye for detail
Exceptional customer service and people skills, with a diplomatic approach to conflict resolution
Clear and confident communication style, both written and verbal
Proven to work independently, making sound decisions under pressure
Comfortable handling a mix of administrative tasks and compliance duties
Discreet in managing confidential information relating to staff and guests
Flexible attitude with a readiness to contribute wherever needed
For more information, please apply through the link provided for the attention of Naomi Kelly or call Osborne Recruitment on 01 6384400. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
