• Location: Dublin 1, Dublin
• Type: Permanent
• Job #42929
• Salary: €40,000

Assistant Operations Manager – Permanent

An established travel company is seeking an experienced Assistant Operations Manager to join their team. This role is ideal for someone currently in an Assistant Manager position or a Supervisor/Team Leader within the group travel sector, looking to progress their career. Initially office-based in Dublin 1, the role will transition to hybrid working after a successful probationary period.

Salary: €40,000 – €45,000 
Hours: 9:00 AM to 5:30 PM (Monday – Friday) 
Annual Leave: 20 Days (+1 additional day for every 2 years of service) 
Location: Dublin 1 (initially office-based, hybrid working available after probation)

Key Responsibilities:

• Support the Operations Manager in ensuring the smooth running of the Operations Department.
• Lead and manage the Operations Team, solving problems and overseeing daily tasks.
• Maintain feedback systems, follow up with clients and suppliers, and manage complaints.
• Monitor budgets, handle payments, and reconcile financial records.
• Share responsibility for the emergency phone, providing time-sensitive solutions and emergency payments when rostered.
• Plan and organize tours, itineraries, and travel documentation, liaising with both clients and suppliers.

Requirements:

• Minimum 2 years of experience in an Assistant Manager, Supervisor, or Team-Leader role in the group tour or travel sector.
• Fluent in English and the ability to commute to the Dublin 1 office.
• A degree in tourism and proficiency in a second European language are a plus but not essential.

What’s on Offer:

• Competitive salary with clear opportunities for career growth.
• Hybrid working options following probation.
• A dynamic, travel-focused work environment.

If you’re passionate about group travel management and ready to take the next step in your career, we’d love to hear from you!
 For more information, please apply through the link provided for the attention of Paola Fernandez or call Osborne on 086 203 2230/ 01 6384400.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skillset – please attach your CV via the link provided. Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be able to assist you with your job search. 
Osborne is proud to be an Equal Opportunity Employer.

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