This financial services organisation, based in Bray in the heart of the community who provide top -tier financial services to their members are looking for a Credit Control Officer . This is a permanent full time role, salary is 40-45k, DOE, accompanied by an excellent package and parking.

Responsibilities:

• Oversee and manage the Credit Control department, ensuring efficient operations and adherence to policies.
• Review and improve Credit Control policies and procedures in line with organizational goals and compliance requirements.
• Monitor arrears and collaborate with outsourced collection partners for effective debt recovery strategies.
• Evaluate performance of outsourced providers and maintain strong communication with members to prevent escalation of arrears.
• Generate KPI reports and present findings to the Credit Control Committee/Board for informed decision-making.
• Conduct monthly meetings with the Credit Control Committee to discuss KPIs, debt settlement arrangements, and recommend appropriate actions.
• Collaborate with the Credit Department to identify trends and suggest enhancements to underwriting processes.
• Ensure compliance with deadlines and regulations set by the Central Bank regarding the Credit Control Department.
• Provide occasional oversight of premises security and support other staff and committee members as needed.
• Undertake ad-hoc exercises in collaboration with the CFO/CEO.

Person Specification:

• Minimum 5 years of experience in Collections/Credit Control.
• Knowledge of MARP (Mortgage Arrears Resolution Process) desirable.
• Demonstrated understanding of Personal Insolvency legislation.
• Strong report writing and analytical skills.
• Proficiency in IT systems.
• Excellent interpersonal and communication abilities.
• Previous people management experience required.
• QFA certification preferred or in progress.

If you would like to apply for this role, please send an up to date CV to audrey.power@osborne.ie or call Audrey on 01 4853060 to discuss further.

For more information, please apply through the link provided for the attention of Audrey Power or call Osborne Recruitment on 01 4853060.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer.

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