€20.00 per hour – 2 days in the office 3 days from home on alternative weeks – 9:00am – 5:00pm – 36.25 hours per week.
Job Description:
The objective of this role is to manage an assigned ledger of accounts in-line with the credit terms and Customer Service Centre K.P.I’s.
The job will involve proactively contacting managed accounts to ensure that they pay on time and logging & resolving any queries that arise from this exercise.
Work as part of a team managing incoming calls and queries arising from the programmed accounts ledger.
Proactively manage debt collection on assigned Portfolio of accounts and partake in monthly campaigns.
To identify and manage key customer requirements to facilitate payment within terms.
Prioritise and manage your workload whilst maintaining a high level of customer service and satisfaction.
Requirements:
At least 1 years Credit Control experience in a busy environment.
Knowledge of SAP, and our business systems would be advantageous.
High degree of self-motivation, flexibility and be able to complete assignments on own initiative.
Excellent telephone manner & customer skills
Excellent communication skills on all levels
A high level of accuracy and attention to detail
For more information please apply through the link provided for the attention of David McCoy or email David at david.mccoy@osborne.ie If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
