We are seeking a motivated and detail-oriented Sales Administrator to join our dynamic team. This role is ideal for an experienced professional passionate about delivering excellent customer service and ensuring seamless sales operations.
Location: Clontarf, Dublin Type: Permanent Salary: €35,000+ Hours: Monday to Friday, 9:00 AM – 5:15 PM Annual Leave: 21 days
Key Responsibilities:
Order Management: Process sales orders, liaise with purchasing, technical teams, and clients regarding ETA, delivery, installation, and follow-ups.
Customer Support: Assist the sales team with customer inquiries, escalate issues to the technical team supervisor, and document positive reviews for the marketing team.
Complaint Resolution: Take ownership of complaints, escalating to relevant departments and following up with clients to ensure resolution.
Vendor Coordination: Stay informed on vendor promotions and market trends, ensuring timely communication with the sales team and marketing manager.
Stock Management: Collaborate with purchasing to monitor stock turnover, identify aging stock, and obtain bid pricing from suppliers.
Administrative Support: Process trade-in paperwork, handle tender documentation, and maintain standardized materials for submission.
Inbound Inquiries: Respond to website and other inquiries, ensuring timely follow-up by the sales team.
Holiday Cover: Manage customer responses, relay messages, and provide exceptional support during team absences.
Qualifications & Requirements:
3–5 years of experience in a similar role.
Proven track record of longevity in previous positions.
Strong organizational skills with a focus on accuracy and attention to detail.
Excellent communication and interpersonal abilities.
Proficiency in managing multiple tasks and meeting deadlines in a fast-paced environment.
This is a fantastic opportunity to contribute to a team-oriented environment where your skills and experience will be highly valued.
How to Apply:
If you have the required experience and are excited about this role, we encourage you to submit your CV along with a brief cover letter highlighting your suitability for the position.Make your next career move count—apply today!
For more information, please apply through the link provided for the attention of Paola Fernandez or call Osborne on 086 203 2230/ 01 6384400. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided or send it to paola.fernandez@osborne.ie Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be able to assist you with your job search.? Osborne are proud to be an Equal Opportunity Employer.
