We are currently working with a client in Dublin 12 that is looking to recruit a dynamic credit controller to join their team!

• CONTRACT ROLE FROM NOW UNTIL DECEMBER 2026
• CANDIDATE MUST HAVE SAP AND SALES FORCE EXPERIENCE
• Hybrid Role
• The objective of this role is to manage an assigned ledger of accounts in line with credit terms and Customer Service Centre K.P.I’s.
• The job will involve proactively contacting managed accounts to ensure that they pay on time and logging & resolving any queries that arise from this exercise.
• In addition, to work as part of a team managing incoming calls and queries arising from the programmed accounts ledger.

This is an excellent opportunity please get in touch today if you have the relevant experience for this role! Apply today to Valerie.briody@osborne.ie

SALARY & BENEFITS:

• The hours are 36.25 per week
• Salary €44,249
• Hybrid
• Dublin 12
• Hybrid WFH – 2 days in the office 3 days from home on alternative weeks.
• Hours: 9-5 but can be a little flexi with e.g. 8.30 – 4.30 if needed.

RESPONSIBILITIES OF ROLE:

• Credit Control Proactively manage debt collection on assigned Portfolio of accounts and partake in monthly campaigns.
• To identify and manage key customer requirements to facilitate payment within terms.
• Prioritise and manage your workload whilst maintaining a high level of customer service and satisfaction.
• Customer Service Ongoing contribution to Customer Service Campaigns or projects to maximise Customer experience.
• Grade of Service To work as part of the team dealing with incoming calls in order to maintain Grade of Service in line with Department K.P.I’s.
• Query Management To log, resolve or escalate queries in line with agreed processes thereby improving the efficiency of our debt management process.
• Communication Maintaining effective communication with our internal and external customers is essential to maximising overall customer satisfaction.
• SHEQ Ongoing awareness and involvement in SHEQ activities in the Revenue Dept.

REQUIREMENTS OF ROLE:

• Knowledge of SAP is a must for this role.
• At least 2 years Credit Control experience in a busy environment.
• High degree of self-motivation, flexibility and be able to complete assignments on own initiative.
• Excellent telephone manner & customer skills.
• Excellent communication skills on all levels.
• A high level of accuracy and attention to detail.

If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided

Please submit your updated CV in Word Format

If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.

All interested candidates should apply through the link provided for the attention of Osborne Recruitment and are welcome to call Valerie.briody@osborne.ie on 01 5984334 for more information.

For more information please apply through the link provided for the attention of Valerie Briody or call Osborne Recruitment on 01 5984334
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.

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