Senior ERP Implementation Consultant – Remote – USA
At Osborne Recruitment, we are delighted to partner with a rapidly growing global software company that is expanding its North American team and investing heavily in top ERP talent.
Important: Direct experience in the Lumber & Building Materials (LBM) industry is essential for this role. Candidates must have hands-on experience working with LBM, distribution, or closely related merchant environments. Applicants without this background will not be considered.
Are you an ERP Implementation Consultant who enjoys being client-facing, leading projects, and seeing implementations through from start to finish? This is an opportunity to join a high-growth environment where you’ll have real ownership and visibility across multiple projects.
Our client is looking for consultants who can confidently work with customers, understand their operations, and deliver tailored ERP solutions that drive real business impact—particularly within LBM-focused organizations.
Scope of Role: The ERP Implementation Consultant will be responsible for the successful delivery of ERP implementations across a range of client environments, primarily within the Lumber & Building Materials (LBM) sector. This is a highly client-facing role, requiring strong communication, problem-solving, and hands-on system experience. The Consultant will act as a trusted advisor, working closely with stakeholders to understand business needs, design solutions, and guide clients through the full implementation lifecycle.
Responsibilities:
Collaborate closely with all internal and external project stakeholders to ensure successful implementation of the software product
Lead workshops to gather requirements and assist in defining a blueprint and project plan, including data migration and third-party integrations
Act as the subject matter expert for technical components during the implementation lifecycle, including scoping, configuration, testing, and go-live support
Ensure the project is defined, designed, and configured effectively to best support the customer’s needs
Validate that the customer understands the specifications of the software, such as inclusions and exclusions
Liaise with customers and third parties to define requirements, configure APIs, and develop integrations with external systems such as eCommerce, and draft written specifications
Assist the development team with understanding of specifications during the development of modifications, and subsequently test and document developed changes
Become an expert in the software to educate and advise customers on best practices
Provide expert input to Project Manager, including comprehensive task definition on project plan, estimation of work duration, identification of potential risks, etc.
Train colleagues in the operation of software to ensure a smooth handover of projects to the support function
Train the customer’s project team and provide knowledge transfer in the operation of software
Deliver specialized training on technical topics, as well as demonstrations to support pre-sale consultancy
Advise customers on technical best practices, including data tools, migration methodology, API integrations, SQL scripting, IT deployment, security policies, etc.
Design and modify reports and forms, including incorporation of SQL scripts to meet customer requirements
Take responsibility within an implementation to ensure all customer documentation is completed, that a pre-live checklist is prepared, and that the customer is ready to go live
Lead the data migration ETL (Extract, Transform, and Load) process from legacy systems, ensuring accuracy of financials, transactions, and master data
Resolve, or assist in the resolution of, customer questions and issues arising from implementation and live operation
Attend project meetings as required to provide updates and document progress
Complete all relevant project management documentation and contribute to process standardization
Collaborate with IT stakeholders on cloud deployment, networking, access controls, and security best practices
Remain engaged with customers after go-live to provide support and ensure continuity of experience
Ensure project work is appropriately billed to the customer
Live core values and deliver an excellent customer experience
Collaborate with customers to proactively manage change and ensure smooth transitions
Skills and Experience:
Mandatory: Proven, hands-on experience working within the Lumber & Building Materials (LBM) industry
Demonstrated ERP implementation experience specifically within LBM, distribution, or merchant-style businesses
5+ years’ experience within a similar ERP Implementation Consultant role
Bachelor’s degree (or higher) in business, technology, or a related field
IT certifications are a plus
Proven experience delivering end-to-end ERP implementations (from requirements through go-live and stabilization)
Strong technical aptitude and analytical skills
Strong communication skills, both verbal and written
Ability to work independently and manage multiple concurrent projects
Confident presenting to senior stakeholders with a customer-focused approach
Willingness to travel to customer sites as needed
Flexibility to work outside regular business hours when required
Benefits:
In addition to an excellent compensation package, a great range of benefits are offered, including:
Healthcare: Medical, Dental, and Vision
Short & Long Term Disability
AD&D Insurance
401K Plan
Wellness Reimbursement
PTO: 20 days annually plus holidays
Flexible working environment and schedule
This posting is for an existing vacancy.
For additional information regarding this position or to apply, send a detailed resume directly to Meghan Scarff at meghan.scarff@osbornerecruitment.ca Osborne Recruitment is an equal opportunity employer committed to supporting an inclusive and accessible environment. Should you require accommodation or support in any aspect of the recruitment and selection process, we will assist to meet your needs. Osborne does at times employ certain artificial intelligence (AI) technologies to enhance our recruitment processes. All AI-assisted evaluations are reviewed by our recruitment professionals to ensure fairness and accuracy and do not make autonomous hiring decisions. Final decisions rest with our human recruitment team, ensuring a balanced and fair evaluation process. #INDNA
