At Osborne we are currently recruiting for a Sales/ Customer Service Representative for a company based in Sandyford.
For you:
Salary €32-34k
Permanent position
Monthly bonus of approx €500
Rotation of working Saturday mornings every 3rd week
Sandyford location
Responsibilities:
Part of the customer service team, ensuring best practise at all times
Manage all incoming inquiries from customers.
Ensure all inquiries are responded to a timely manner, both face to face and by phone.
Process all customer orders, as per SLA agreements with customers
Manage all sales quotations and cross sell where appropriate
Ensuring customer service team is fully up to date on all products.
Issue all invoices/credits reports
Develop, Implement and manage robust processes across the customer service function
Manage any complaints
Manage utilise & maximise use of company software to the benefit of customer service and sales i.e. TSS, Phone systems, product imagery etc.
Manage all relevant GDPR activities
Requirements:
2-3 years of experience in a similar role
Excellent communication
For more information, please apply through the link provided for the attention of Sorcha O'Callaghan at sorcha.ocallaghan@osborne.ie or call Osborne Recruitment on 01 525 2457. Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer #INDOSB1 #INDSOC
