• Location: Dublin, Dublin
• Type: Permanent
• Job #48971

Customer Success Coordinator

Osborne Recruitment is seeking a committed Customer Success Coordinator on behalf of a leading healthcare technology company based in South Dublin.

In this role, you will collaborate closely with the Service Delivery team, with a primary focus on coordinating engineer visits—managing scheduling, rescheduling, and ensuring all appointments are delivered efficiently.

What’s in it for you:

• South Dublin location
• Hybrid working: 2 days onsite per week
• Competitive salary package
• Company-matched pension scheme

Key Responsibilities:

• Take ownership of coordinating engineer visits, including scheduling, rescheduling, and ensuring all appointments run smoothly
• Communicate with customers via phone and email to organise software and hardware installations
• Partner with the Service Delivery team to support and oversee sales order projects
• Manage multiple projects concurrently while meeting key timelines
• Align engineer availability with customer requirements and changing schedules
• Prepare and compile weekly reports following team meetings
• Organise and schedule weekly meetings

Key Requirements:

• Minimum of 3 years’ experience in an administrative role
• Proven experience coordinating schedules, appointments, or field service visits
• Proficiency in CRM systems
• Strong attention to detail with the ability to manage competing priorities
• Experience in a customer-facing environment

For more information, please apply through the link provided for the attention of Sorcha O'Callaghan at sorcha.ocallaghan@osborne.ie or call Osborne Recruitment on 01 525 2457.
Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer
#INDOSB1
#INDSOC