About the Company A leading provider of innovative cloud communications, connectivity, and managed services solutions, supporting businesses across Ireland. The organisation delivers secure, scalable, and cost-effective technologies that enable companies to communicate more effectively and operate efficiently. Due to continued growth, the Sales Development function is expanding to drive consistent, high-quality pipeline generation for the Direct Sales and Account Management teams.
Role Overview As a Sales Development Representative (SDR), you will play a key role in identifying, qualifying, and booking new sales opportunities for the wider sales team. Acting as the first point of contact for prospective customers, you will engage with inbound enquiries while also running targeted outbound campaigns. Your primary objective will be to generate sales-qualified meetings and opportunities, building a strong and predictable pipeline for Business Development Managers.
This position offers an excellent entry point into B2B technology or telecoms sales, with a clearly defined progression path into Business Development or Account Management roles.
Key Responsibilities: Lead Qualification & Pipeline Generation
Qualify inbound leads generated through marketing campaigns, website enquiries, and partner referrals
Conduct outbound prospecting through phone, email, LinkedIn, and targeted outreach campaigns
Identify high-potential prospects aligned with the company’s solutions
Book qualified meetings and seamlessly transition opportunities to Business Development Managers
Prospect Engagement
Conduct structured discovery calls to assess client needs and requirements
Clearly communicate the company’s value proposition and solution offerings
Develop early-stage relationships with key decision-makers and influencers
Sales Process & CRM Management
Accurately record lead and opportunity details within the CRM system (experience with Zoho advantageous)
Maintain accurate activity tracking, pipeline updates, and conversion metrics
Ensure smooth and well-documented handover of qualified opportunities to sales colleagues
Collaboration & Continuous Improvement
Work closely with marketing, sales, and product teams to ensure alignment on messaging and campaigns
Provide feedback on lead quality, campaign effectiveness, and market insights
Participate in training sessions, coaching programmes, and performance reviews
Strong verbal and written communication skills with confidence on phone and video calls
High levels of energy, resilience, and a target-driven mindset
Excellent organisational and time-management abilities
Ability to follow structured sales processes and messaging frameworks
Experience using CRM systems or sales tools (Zoho experience beneficial but not essential)
Preferred Experience:
1–2 years’ experience in a sales, telesales, or customer-facing role
Exposure to B2B, technology, or telecoms environments
Experience in outbound prospecting and lead qualification
Genuine interest in building a career in technology or telecoms sales
What’s on Offer:
€35,000 base salary plus performance-based commission
Structured onboarding, training, and ongoing coaching
Clear progression pathway into Business Development or Account Management
Hybrid working model offering flexibility and autonomy
Supportive and collaborative team environment
For more information please apply through the link provided for the attention of David McCoy or email David at david.mccoy@osborne.ie call Osborne Recruitment on 01 5984334 If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit, we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
