Learning Services Advisor
Are you great with people and enjoy helping customers find the right solution? We are recruiting a Learning Services Advisor to join a growing team in Drogheda on a permanent basis. No experience in the training industry is required — full training is provided from day one.
In this role, you will support clients by phone and email, help them book training, and build strong relationships that encourage repeat business.
Salary & Benefits:
€40,000 DOE
Full training and ongoing support
Additional annual leave for each year of service
Friendly and supportive working environment
Requirements:
Answering calls and emails from new and existing clients
Advising clients on the most suitable training options
Sending course details, prices, and booking information
Managing bookings and updating internal systems
Following up on quotes and checking in with clients
Building long-term client relationships
Supporting clients before and after their training
Assisting with client payments when required
Working with the team to improve processes
Skills:
At least 1 years’ experience in an office, customer service, or admin role
Confident and professional phone and email
Strong attention to detail and good organisation skills
Comfortable using Microsoft Word, Excel, and email
Positive attitude with a willingness to learn
Able to work well both independently and as part of a tea
Confident discussing prices and offering solutions
Experience with CRM or booking systems is a bonus
Background in sales, account support, or admin is an advantage
If you would like to hear more regarding this position, please apply through the link provided for the attention of Leanne Thornton or call Leanne on 041 9865058. If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
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