Customer Care Executive – Insurance
Our client is currently seeking a motivated Customer Service Representative to join their team in a fast-paced call centre environment.
For you:
• Full-time position, 9am-6am, Monday to Friday.
• Salary of €30,000-€32,000
• Bonus of €4,000 per annum, paid quarterly
• Benefits include: Pension, healthcare, mobile phone plan, full sponsorship for insurance exams
• Hybrid remote working after probation
• Immediate start
Key Responsibilities:
Deliver best-in-class customer service across all interactions
Consistently meet and improve performance through KPIs and quality standards
Promote a positive attitude and strong team spirit
Escalate issues to the line manager when required
Ensure all regulatory requirements and company agreements are fully complied with
Qualifications & Experience:
Minimum of 1 year’s customer service experience in a fast-paced call centre environment
Strong PC skills, including Relay, MS Excel, and insurer websites
Practical knowledge of Personal Lines Insurance is desirable
If you’re customer-focused, detail-oriented, and eager to develop your skills in the insurance industry, we’d love to hear from you.
For more information, please apply through the link provided for the attention of Sorcha O'Callaghan at sorcha.ocallaghan@osborne.ie or call Osborne Recruitment on 01 525 2457.
Please submit your updated CV in Word Format. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer
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