Our client are a leading business within the industry and we are assisting them in their search for an experienced Logistics Operations Manager who will be responsible for the end to end management of the full transport department. The successful candidate will have experience in a similar role and be confident in the ability to manage a large staff base and the full operations for the transport team and division. This permanent full time role will be located in Dublin West and you will report directly to the Group Head of Transport.
Salary & Benefits:
€65,000
Working days is 5 over 7
Working hours are between 6am and 6pm
Car Park
20 days Annual Leave
Canteen
Responsibilities:
Performance Management of driver and helper colleagues
Managing staff absence level and implementing correct procedures
Key Performance and Metric recording and recommendations
Departmental Initiatives and Projects
Fiscal Budget Management and Preparation
Work closely with the Group Head of Transport, to ensure exceptional customer service is provided at all times and ensuring customer retention levels are maintained and improved.
Responsible for Key Performance Indicator recordings, review and improvement, and working with all functions to ensure continuous improvement across all areas.
Support the Customer Services team to ensure queries and issues are resolved quickly and efficiently and within agreed service level timelines.
Ensure a smooth onboarding process for all new customers by working closely with the Sales and Customer Service Teams, ensuring any site visits are completed within agreed service level timelines, and working with the Transport Planner to support efficient routing and sequencing
Key Requirements:
Experience in a logistics operations role previously for minimum of 4 years
Strong knowledge of CRM Management systems
Strong analytical and problem-solving skills
Excellent local geographical knowledge
Highly organised with robust planning ability
Motivated and reliable
Ability to multi-task while performing under pressure in a fast-paced environment
Strong organisation and communication skills
Ability to be flexible and adapt in a changing environment
For more information, please apply through the link provided for the attention of Grainne O’Donnell or call Osborne Recruitment on 01 5984334 If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer.
