• Location: Dublin , Dublin
• Type: Permanent
• Job #42561
• Salary: €30,000

Customer Service

Our client, a logistics company based in West Dublin, is known for its dedication to excellence, innovation, and exceptional customer service. As a solutions-driven company, they are constantly innovating to provide new opportunities for growth. They deliver on their promises with a flexible and agile approach, adapting to changes as needed. Continuously pushing the limits of what is possible, striving for excellence and looking toward the future. They are now seeking an experienced Account Manager.
The company has a friendly working environment with a diverse workforce and this role is accessible by public transport and is fully onsite. The ideal candidate will have a bubbly-outgoing personality and works well within part of a team.

Location: West Dublin
Salary: €30K+
Hours : 8.30-5.00 Mon-Fri – Fully Onsite

Key Responsibilities:

• Working within the customer service team to reach company KPIs
• Taking full responsibility for 5 key clients per day, answering all queries and resolving all issues
• Handling approx. 80 emails per day
• Answering phones, running reports, checking details on products
• Liaising with warehousing, sales, and marketing departments 
• Helping-out where necessary

Skills & Qualifications:

• Must be fluent in spoken and written English – native speaker or C1 level
• Must be proficient in MS Office, specifically MS Excel Chart Creation, Pivot Tables, and Report Generation
• Experience in SAP or CRM is an advantage
• A minimum of 1 years previous experience in a customer service or account management role is required, especially if you are coming from a warehousing or print industry background
• Be extremely organised and able to prioritise your workflow

Benefits:

• Pension after 6 months
• Free parking onsite
• Company canteen
• Career development courses
• Opportunities to side-step into other fields within the company

For more information, please apply through the link provided for the attention of Alexandra Byrne or call Osborne on (045) 579 066.
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.

#INDOSB1
#INDABYRNE