Credit Controller / Customer Services Executive - Osborne
Job Summary
  • Dublin
  • Permanent
  • 14th June 2024
  • -
  • Ref ID: #41523

Job Description

  • Location: Dublin West, Dublin
  • Type: Permanent
  • Job #41523

Credit Controller / Customer Services Executive

Superb opportunity to join a certified Great Place to work with a superb PERMANENT role and jam packed with BENEFITS in Dublin West! 
Our Client is looking for someone to join them in a blended position of Credit Controller / Customer Service. They pride themselves on customer relationships and always delivering customer solutions / satisfaction. Should there be a query on invoices you will need to investigate why and help resolve it with the customer to receive payment promptly.  You will be dealing with external & Internal stakeholders as you will be liaising with multiple internal departments. 
You will pride yourself on team work, collaboration, customer relationships and credit control. 

Salary and Benefits:

  • 35,000 – 38,000
  • 20 Days Annual Leave
  • 2 company days per year
  • Parking
  • Hybrid ( 3 days in; 2 days wfh) 
  • Hours: 9 – 5.30 Mon to Thurs (1 hour Lunch) and 9 – 4.30 Friday (1/2 hour lunch) 
  • Product Discount
  • EAP – Employee Assistance Programmes
  • Kitchen
  • Bike to work scheme
  • Travel to work scheme
  • Specsavers Voucher 
  • Access to Financial Broker for financial advice. 
  • Certified Great Place to Work 

Main Duties:

  • Responsible for the management of Debtors List
  • Responds to and resolves all customer queries in a timely manner
  • Arrange uplift of stock where necessary
  • Liaise closely with our Commercial and Warehousing Departments to ensure all queries are resolved
  • Manage our Pre-Pay Customer Process
  • Responsible for the setting up of new accounts on our internal system
  • Raising of credit notes
  • Work closely with our Head of Finance and assist with any ad hoc duties that may arise

Required Skills:

  • 1-2 years experience working in a similar role, experience within the FMCG sector would be advantageous
  • Fluent English, both written and verbal
  • Excellent interpersonal skills with the ability to engage with our customers on both a customer services and aged debt management level
  • Proven ability in query resolution
  • Has previous experience working in an Accounts Receivable role
  • High level of computer literacy

For more information, please apply through the link provided for the attention of Valerie Briody or call Osborne Recruitment on [email protected]
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format


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    Job Summary
    • Dublin
    • Permanent
    • Nov 17, 2022
    • Competitive
    • Ref ID: 123456