Customer Service & Sales Administrator - Osborne
Job Summary
  • Wicklow
  • Permanent
  • 28th May 2024
  • €38,000
  • Ref ID: #41339

Job Description

  • Location: Wicklow
  • Type: Permanent
  • Job #41339
  • Salary: €38,000

Customer Service & Sales Administrator

This leading adhesive company dedicated to providing high-quality products and exceptional customer service. Are seeking a dynamic Customer Service & Sales Administrator to join their team. This role is crucial in ensuring that our
customers receive the best possible service and support. Based in Arklow, Co. Wicklow, it is a full time permanent role with a base salary of 38k and bonus and pension.

Key Responsibilities:

  • Customer Interaction: Process and administer customer orders from receipt to completion, including returns, credits, and debits. Maintain communication with customers via phone, email, and fax, resolving queries related to orders, pricing,
  • product information, and deliveries promptly and efficiently.
  • Internal Collaboration: Liaise daily with our warehouse and carriers to ensure smooth operations. Work closely with the Customer Service Manager, Sales Director, and Sales Team to address and resolve customer support issues.
  • Administrative Duties: Maintain accurate and organized documentation, handle filing, and general housekeeping within the department. Use all available communication tools to ensure seamless service delivery.
  • Support Functions: Provide vital support to the sales team, management team, and inventory control, contributing to the overall success of the business. Support the company's growth by ensuring a first-class customer service experience.
  • Team Contribution: Work within the customer service team to positively contribute to the business’s success, delivering exceptional service to both external and internal customers.
  • Accountability: Ensure customer service is maintained at optimum levels at all times. Support the achievement of the department’s annual targets by actively participating in team efforts.


  • Previous experience in a customer service and sales-based role ideally within construction or building industries.
  • Good working knowledge of Microsoft Excel.
  • Previous working knowledge of SAP is preferred.
  • Excellent multitasking abilities.
  • A pleasant demeanor and strong team player

If you would like to apply for this role, please send an up to date CV to [email protected] or call Audrey on 01 4853060 to discuss further.
For more information, please apply through the link provided for the attention of Audrey Power or call Osborne Recruitment on 01 4853060.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer.


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    Job Summary
    • Dublin
    • Permanent
    • Nov 17, 2022
    • Competitive
    • Ref ID: 123456