MHCEX04 - Clerical Officer Campaign - Osborne
Job Summary
  • Project
  • 16th May 2024
  • -
  • Ref ID: #41283

Job Description

  • Location: Dublin 4, Dublin
  • Type: Project
  • Job #41283

Clerical Officer – Permanent– Mental Health Commission

Osborne are delighted to be partnering with the Mental Health Commission in the recruitment of a Clerical Officer on a permanent basis. For details of this position and information on how to apply please see details below:

How to apply:
To apply for this role candidates must submit the relevant, signed and completed application form to [email protected]

You can find the information booklet and application form at

**CV’s will not be accepted as an application**

The Organisation

The MHC is an independent statutory body established in April 2002 under the provisions of the Mental Health Act 2001 (“the 2001 Act”). The principal functions of the MHC, as specified in the 2001 Act, are to promote, encourage and foster the establishment and maintenance of high standards and good practices in the delivery of mental health services and to take all reasonable steps to protect the interests of persons detained in approved centres. The MHC is also empowered to undertake such activities, as it deems appropriate to foster and promote these standards and practices.

The Assisted Decision Making (Capacity) Act 2015 (“the 2015 Act”) provides for the establishment of the Decision Support Service (“the DSS”) within the MHC to support decision-making by and for adults with capacity difficulties and to regulate individuals who are providing support to people with capacity difficulties. The 2015 Act reforms Ireland’s capacity legislation which has been in place since the 19th century. It establishes a modern statutory framework to support decision-making by adults who have difficulty in making decisions without help.

The Role
The post of Clerical Officer is a key support position within the MHC. The role provides comprehensive administrative and clerical support to a team and assists with the smooth, efficient and professional operation of the division.

The successful candidate will be required to engage and communicate effectively with various internal and external stakeholders including staff, officials from government departments and public bodies, private sector bodies, disability organisations and others.

The duties of the Clerical Officer are varied and can involve assignment to different parts of the organisation or different areas of work. The performance of the entire range of duties is not necessarily confined to any one individual within a division as the work requires that employees in the role function in a flexible manner and work effectively together as a team to deliver required outcomes or outputs.

As a Clerical Officer, the holder of the post will be expected to actively contribute to and participate in the overall development of the MHC and to promote its policies and values at all times.

Key Responsibilities
Under the overall direction of the relevant line manager, the Clerical Officer’s key duties and responsibilities include:

  • Providing administrative assistance; filing, photocopying, answering/making telephone calls, dealing with emails, reception desk duties;
  • Supporting line managers and colleagues;
  • Working as part of a team in delivering services;
  • Communicating and dealing with the public and for example, responding to queries and providing information face-to- face, by telephone or via email;
  • Using Information Technology on a daily basis, for example, spreadsheets, databases, email and the internet;
  • Maintaining high-quality records in a thorough and organised manner;
  • Checking all work thoroughly to ensure it is completed to a high standard;
  • Approaching work in a careful and methodical manner, always displaying accuracy, even when conducting routine and repetitive work;
  • Any other duties that are deemed appropriate by the line manager

Essential Requirements

The candidate must possess, by the closing date, the following:

  • Level 6 or higher on the National Framework of Qualifications or 2+ years’ experience in a related role within the Public Sector
  • Demonstrated administrative/clerical experience
  • Experience using Microsoft Office packages
  • The requisite competencies to carry out the role as outlined in the candidate information booklet

Please find the information booklet pertaining to the position and a link to the relevant application form at

Closing Dates
Clerical Officer Deadline for application: Please note latest receipt for applications is strictly on or before 12pm on 5th June 2024. Incomplete applications, postal applications or CV’s will not be accepted. Any applications received after the closing date and time will not be considered.

An acknowledgement email will be issued for all applications received. If you do not receive acknowledgement of your application within two working days of submission, please contact Osborne Recruitment at [email protected] to ensure your application has been received.


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    Job Summary
    • Dublin
    • Permanent
    • Nov 17, 2022
    • Competitive
    • Ref ID: 123456