Customer Service Advisor (Agricultural/Garden Machinery Industry)
Osborne Recruitment are currently working with a client looking for an experience Customer Service Advisor (Agricultural/Garden Machinery Industry)
Provide exceptional customer service and support to clients in the agricultural or garden machinery industry.
Utilize strong IT skills to assist customers with inquiries, orders, and technical support.
Efficiently handle data input tasks, ensuring accuracy and attention to detail.
Utilize parts illustrations and diagrams to assist customers in identifying and locating required parts.
Demonstrate proficiency in parts inventory management, including stock control and replenishment processes.
Collaborate closely with internal teams to resolve customer issues and ensure timely delivery of solutions.
Maintain a thorough understanding of product lines, part names, and specifications to provide accurate guidance to customers.
Minimum of 3 years' experience in a customer service role, preferably within the agricultural or garden machinery industry.
Strong IT skills, including proficiency in data input and navigation of parts diagrams.
Excellent communication skills, both verbal and written, with a customer-focused approach.
Ability to multitask and prioritize workload in a fast-paced environment.
Experience in parts inventory management is highly desirable.
Knowledge of agricultural or garden machinery parts and terminology is an advantage.
Attention to detail and problem-solving abilities.
Opportunity for career development and advancement within a reputable company.
Dynamic and supportive work environment.
If you are interested in finding out more about joining this team and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format or email [email protected]
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.