Front of House Receptionist / Manager – Dublin 15 – Permanent Contract - Osborne
Job Summary
  • Dublin
  • Permanent
  • 23rd February 2024
  • €35,000
  • Ref ID: #40013

Job Description

  • Location: Meath, Dublin
  • Type: Permanent
  • Job #40013
  • Salary: €35,000

Front of House Receptionist / Manager – Dublin 15 – Permanent Contract – Monday – Friday 8.30am – 5pm €35k – Pension – Onsite Parking

Our client in Dublin 15 are now seeking a Confident & Professional Receptionist to Manage their busy & corporate Front of House.
You will be the first point of contact for all visiting guests, offering a welcoming and professional atmosphere with five-star customer service support. 
You will coordinate all front of house activities, including distributing relevant correspondence and redirecting calls appropriately. You will also be part of the Facilities team and have the opportunity to be involved in a range of projects, including events which will take place from time to time in the  AVIVA Stadium and Tallaght Stadium 

Salary and Benefits:

  • €35k
  • Onsite Parking 
  • Company Pension 
  • Life Assurance 
  • Tickets to Events 
  • Sick Pay 
  • Family Friendly Leave
  • Bike to work scheme

Key Responsibilities:

  • Welcome and greet guests as soon as they arrive at the Head Quarters office always ensuring a five-star customer service.
  • Direct visitors to the appropriate person and office.
  • Answer, screen and forward incoming phone calls and emails.
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
  • Ensure reception area is always tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures), escalating matters relevant to security and facilities when appropriate.
  • Dealing with correspondence, complaints, and queries as they arise.
  • Report all repairs and maintenance issues to the Facilities Operations Coordinator.
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort, and distribute daily mail/deliveries to relevant departments.
  • Administration of outgoing post including registered post.
  • Administration of stationery and general office supplies alongside the Facility Operations Coordinator for budget tracking.
  • Raising and tracking Purchase Orders for suppliers.
  • Reviewing and administration of invoices.
  • Co-ordination of meeting room bookings, and the management upkeep of these in line with guidelines 
  • Ordering of services on behalf of the Association to include but are not limited to taxis service, DHL/couriers, catering for meetings, etc. as directed by your direct line.
  • Preparing letters, presentations, and reports on behalf of the Facilities & Infrastructure Department
  • Working with the Facilities Operations Coordinator, organising and ensuring adherence to the office operations and procedures.
  • Report, manage and ensure all repairs and maintenance issues are outlined to the Facilities Operations Coordinator and ensuring all are tracked and completed in a timely manner.
  • Maintain and improve the office décor and ensure it’s kept in a warm, welcoming manner.

Qualifications:

  • Certification in a field of Administration / Hospitality or equivalent 
  • Certification in Office Management is a plus.
  • Fire Safety, manual handling and general Health & Safety (security) training desirable.

Key Skills and Experience Required:  

  • 3 years experience working in a Corporate environment as Front of House Receptionist, Front Office manager, or similar role
  • Switchboard experience.
  • Experience working within a complex environment and managing a high volume of workload 
  • Strong attention to detail, with the ability to multitask whilst under pressure  
  • Excellent interpersonal and communication skills (both verbal and written) with an ability to communicate with various stakeholders including Council, Board, Senior Management, and all levels both internal and external
  • Experience with administrative and clerical procedures a must.

For more information, please apply through the link provided for the attention of Karen O’Rourke or call Osborne on 01 5984334. 
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. For more information on all of our current jobs visit www.osborne.ie

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    Job Summary
    • Dublin
    • Permanent
    • Nov 17, 2022
    • Competitive
    • Ref ID: 123456