Service & Instillation Technician - Osborne
Job Summary
  • Leinster
  • Permanent
  • 13th October 2023
  • €40,000
  • Ref ID: #39036

Job Description

  • Location: Dublin, Dublin
  • Type: Permanent
  • Job #39036
  • Salary: €40,000

Service Technician/Installations (Catering Industry) Dublin and surrounding Area

We are currently recruiting for an experienced Service installation Engineer with a proven track record in installing and servicing the following equipment /Dish Washing equipment  under-counter, pass-through, and rack conveyor Dishwashers. if you have experience in the catering industry then we would love to hear from you. 

Main Responsibilities:
Responsible for installation, service, and repair of commercial ware washing equipment such as under-counter, pass-through, and rack conveyor dishwashers. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, increases profitability, and provides exemplary standards of service and customer support during field visits.

Day to day activities:

  • Manage all on-site installation, diagnosis, repairs, and maintenance
  • Diagnose errors and technical problems and determine appropriate solutions
  • Produce timely and detailed service reports
  • Document processes and follow company standard procedures and protocols
  • Collaborate with the technical team and share information across the organisation
  • Evaluate customer requirements and make appropriate recommendations
  • Taking ownership and responsibility for the delivery of the agreed goals and targets:
  • Response times
  • First-time fix
  • Average order values
  • Customer satisfaction
  • Stock management
  • Productivity
  • Effective teamwork

Skill & experience required:

  • As technicians will be working with single and 3 phase equipment – electrical competence is essential
  • Excellent written and verbal communication
  • Strong analytical and problem-solving skills
  • Ability to troubleshoot, test, repair, and service technical equipment
  • Excellent organisation and computer skills
  • Familiarity with mobile tools and apps
  • Proven field service experience
  • Direct experience in the ware wash and/or catering industry is highly desirable

The ideal person to suit this role:

  • Able to manage time and work under pressure to tight deadlines
  • Able to manage the demands of numerous tasks
  • Ability to adapt quickly in a rapidly changing environment
  • Keen for new experiences, responsibility, and accountability
  • Capability to coach customers in the effective use and maintenance of equipment
  • Reliable, tolerant, and determined
  • Self-driven, positive outlook, clear focus, and an empathic communicator, able to see things from the other person's point of view
  • Willing to undertake further training to fulfill the requirements of the role
  • Pays great attention to H&S protocols
  • Is diligent in complying with reporting requirements

Hours of work & Benefits:

  • Core hours: 40 hours per week, Monday to Friday
  • Competitive salary for core hours + potential overtime
  • London Weighting
  • Company van (with use privately) including fuel card
  • Comprehensive training
  • 33 days annual leave – including bank holidays (increasing with length of service)
  • Pension & Life Assurance
  • Lifeworks employee assistance plan and discount scheme

For more information please apply through the link provided for the attention of Denis O ‘Callaghan or call Osborne on 01 6384400
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.


Apply for a Job

    First Name

    Last Name

    Phone Number

    Email Address

    Job Title

    Where Did You Hear About Us?

    Upload Files

    Job Summary
    • Dublin
    • Permanent
    • Nov 17, 2022
    • Competitive
    • Ref ID: 123456