Role: IT Technician Location: Dublin City Center. Salary: €30,000K+ DOE Contract: Full-Time, Permanent
About the Role: Join our clients dynamic team as an IT Technician, where you’ll report directly to the IT Manager and play a pivotal role in upholding their IT/Telecommunications systems to the highest standards. This role demands a proactive individual with a commitment to continuous improvement and a keen eye for detail.
Key Responsibilities:
Assist in the maintenance and improvement of IT/Telecommunications systems.
Provide expert guidance and support to staff on IT system usage.
Prioritise tasks effectively in a fast-paced setting.
Address customer queries and concerns promptly and professionally.
Duties Include:
Service & Support: Deliver top-notch service and support to IT users, maintaining strong relationships and ensuring IT security.
Internal Systems: Administer IT services, maintain databases, update IT documentation, and proactively address IT issues.
Additional Tasks: Implement IT policies, manage daily IT administrative tasks, and undertake any other duties as assigned by the IT Manager or CEO’s office.
Competencies:
Dedication to service excellence.
Stellar communication skills – oral, aural, and written.
Adaptability to change.
Outcome-driven mindset.
Robust interpersonal abilities.
Self-motivated and proactive approach.
Qualifications & Skills:
Essential: Degree in Computer Studies or a similar accredited IT certification.
Highly Desirable: Proficiency in at least three of the following: Microsoft Technologies, Cyber Security, Microsoft 365 User Management, Helpdesk Support, Desktop/Laptop Support (Windows), Mobile Phone Support (Android).
Desirable: Knowledge in Network Infrastructure, Project Management, prior experience in an IT setting, Microsoft IT professional Certifications, and a Driving License.
For more information please apply through the link provided for the attention of Adam McMahon or call Osborne on 01 6384400.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format.
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.
