Credit & Collections Analyst - Osborne
Job Summary
  • Dublin
  • Contract FTC
  • 12th September 2023
  • €38,000
  • Ref ID: #38622

Job Description

  • Location: Dublin 15, Dublin
  • Type: Contract FTC
  • Job #38622
  • Salary: €38,000

Credit & Collections Analyst

A well-established company in Dublin 15 is seeking a Credit/Collections Specialist to join their team
This is a contract role, hybrid 3 days from home – 2 in office. Great flexibility
The client is seeking a candidate that wants to be part of a team and that can add value to the team/company
If this role is of interest to you send your update cv to [email protected]

Salary & Benefits:

  • Salary: €38-45K
  • 9 month contract
  • Full benefits package,
  • Hybrid position – 2/3 days on-site
  • Location: Liberty Centre, Blanchardstown 
  • Possibly one day per week –  9pm finish – late start on this day

Job Profile:

  • The Credit/Collections Analyst will report to and work closely with the Global Credit and Collections Team Lead, in this role you will be responsible for the overall condition of an assigned set of accounts receivable, including collections, deduction management, customer credit monitoring through order release evaluation and credit memo application.

Responsibilities for Role:

  • Collect cash for assigned customers on US accounts receivable portfolio  
  • Ensure that cash targets and payment terms are achieved 
  • Minimise overdue balances  
  • Contact clients by phone and email regularly to confirm payment of invoices 
  • Record contact activity and invoice status in SAP 
  • Escalate issues to team lead and Account Managers as appropriate 
  • Create document and follow up disputes case in SAP 
  • Perform account reconciliation to ensure that outstanding balances are correct 
  • Review unapplied credits and handle refunds requests 
  • Send invoices and other documents as required 
  • Address, reply and resolve queries of users by phone, email, CRM etc. 
  • Build a business relationship with customers  
  • Support the Sales team by actively seeking and developing partnership, understanding the business requirements and ensuring communication is maintained to the highest standards 
  • Working with the Credit manager, facilitate the credit risk management process by supporting
  • Provision of recommendations tied to analysis and assessment of credit risk 
  • Timely and proactive response to salesforce credit requests 


  • Promote customer goodwill through a professional interface and relationship building 

Control environment: 

  • Support key controls and audit compliance activities in relation to the credit and collection’s function, while ensuring integrity and compliance at all times 

Process, technology and service: 

  • Proactively identify process improvement opportunities and work collaboratively with the Sr. Manager Global Credit and Collections on their implementation 
  • Support deployment of SAP 4 Hana and other systems to garner greater efficiency within the global Credit & Collections function   
  • Other duties as assigned 

Requirements for Role:

  • Third level qualification in Finance, a related field or equivalent experience 
  • 2+ years of relevant experience in Credit & Collections 
  • Previous Shared Service Centre experience with multinational publicly quoted company 
  • Fluent in English – written and oral business communication

For more information please apply through the link provided for the attention of Valerie Briody or call Osborne Recruitment on 01-5984334.
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.


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    Job Summary
    • Dublin
    • Permanent
    • Nov 17, 2022
    • Competitive
    • Ref ID: 123456