We are currently working with a client in North Dublin seeking a full time Senior Receptionist. It is shift patterns five over 7 days and it is a permanent role with a salary of 30k.The company are a dynamic and rapidly growing organisation established children's play center located in Dublin North. It provides a safe and engaging environment for children to play, learn, and explore. With a strong emphasis on creativity, imagination, and fun, we are dedicated to delivering exceptional experiences for children and their families. To support our continued growth and ensure excellent customer service, we are currently seeking a highly experienced and motivated Senior Receptionist to join our team.
As a Senior Receptionist, you will be the face of our children's play center, providing exceptional customer service and creating a warm and welcoming environment for our visitors. Your role will involve managing all reception-related tasks, overseeing the smooth operation of the front desk, and coordinating various administrative activities. Your experience, professionalism, and enthusiasm will be crucial in ensuring the overall success of our play center.
Greet and welcome children, parents, and visitors with a friendly and positive attitude.
Provide exceptional customer service, addressing inquiries, providing information, and resolving issues in a timely and professional manner.
Coordinate the check-in and check-out process for children attending the play center.
Manage the reception area, ensuring cleanliness, organization, and a welcoming atmosphere.
Oversee and schedule the activities of other receptionists and support staff.
Handle phone calls, emails, and inquiries, directing them to the appropriate staff members.
Maintain accurate records, including attendance, bookings, and customer information.
Assist in the coordination of parties, events, and group bookings.
Collaborate with other departments to ensure smooth operations and excellent customer experiences.
Implement and maintain reception procedures, ensuring efficiency and compliance.
Provide support and guidance to junior receptionists, fostering a positive and collaborative team environment.
Minimum of 3 years of experience as a Receptionist or in a similar role, preferably in a children's play center or related industry.
Proven track record of delivering exceptional customer service in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to engage with children and parents effectively.
Strong organizational and multitasking abilities, with the capacity to handle various responsibilities simultaneously.
Proficient computer skills, including experience with booking systems and MS Office applications.
Friendly and approachable demeanor with a passion for working with children.
Ability to remain calm and composed in challenging situations.
Flexibility to work weekends and occasional evenings, as required.
All interested candidates should apply through the link provided for the attention of Caoimhe Levins at Osborne Recruitment Drogheda. If you are interested in finding out more about joining this team and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided Please submit your updated CV in Word Format. If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.