Concierge Supervisor - Osborne
Job Summary
  • Kildare
  • Contract FTC
  • 21st June 2023
  • €35,000
  • Ref ID: #37582

Job Description

  • Location: Kildare, Kildare
  • Type: Contract FTC
  • Job #37582
  • Salary: NON 35,000.00

Concierge Supervisor

€35-40K – Concierge Supervisor – 1 Year FTC – Kildare Town
Here at Osborne, we are excited to be working with our Kildare-based client in seeking a Concierge Supervisor to join their team on a one-year Fixed Term Contract.
The ideal candidate will have a hospitality and/or retail background, as well as strong people management skills.

The Package:

  • Salary: €35,000 – €40,000 per annum
  • 23 days of annual leave

The Ideal Candidate:

  • Proactive and customer-focused mindset
  • Strong leadership skills
  • Passion for delivering exceptional service and hospitality
  • Excellent communication and problem-solving abilities
  • Ability to prioritize tasks in a fast-paced environment
  • Detail-oriented, flexible, and IT literate
  • Multicultural experience and fluency in multiple languages (advantageous but not neccessary)

The Job:

  • Ensuring adherence to the Concierge Standard Operation Procedures
  • Supervising and assisting with cashiering procedures
  • Performing all tasks within the Concierge Centre
  • Welcoming guests and handling their enquiries
  • Providing reports on Guest Sentiment Surveys and addressing guest comments
  • Providing education and training to the Concierge team
  • Leading by example and offering an elevated service
  • Responding to guest inquiries and complaints
  • Monitoring concierge traffic and adjusting staffing accordingly
  • Promoting all services to all guests
  • Supervising the sale of gift cards
  • Compiling daily and weekly reports
  • Engaging in hospitality initiatives and supporting the CRM program
  • Ensuring compliance with Health & Safety policies
  • Please note that this role includes weekend work, and hours will vary on a shift basis (5 over 7 days).

For more information please apply through the link provided for the attention of Jamie Smyth or call Osborne Recruitment on 01 638 4400
If you are interested in finding out more about the above role and would like to be considered for this or other suitable roles that we may have available for your skill set – please attach your CV via the link provided. Please submit your updated CV in Word Format
If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. 
Osborne are proud to be an Equal Opportunity Employer.


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    Job Summary
    • Dublin
    • Permanent
    • Nov 17, 2022
    • Competitive
    • Ref ID: 123456