Customer Service Representative - Osborne
Job Summary
  • Dublin
  • Permanent
  • 7th June 2023
  • 13
  • Ref ID: #37232

Job Description

  • Location: Dublin 11, Dublin
  • Type: Permanent
  • Job #37232
  • Salary: NON 13.93

Customer Service Representative  

  • Are you interested in working in a call centre environment?
  • Have you excellent experience in customer service?
  • Do you have the ability to communicate effectively over the phone?

I am currently looking for a strong Customer Service Representative to work with a telecommunications company located in Dublin 11 on a permanent basis.
The role of Customer Service Representative will involve taking in volumes of calls/queries and resolving any issues in a timely and effective manner.
The successful candidate will have previous customer service experience, have a positive attitude and be flexible to work days, nights and weekends.
Interviews for this position, will happen immediately

Salary & Benefits

  • €13.40 per hour
  • 20% premium for nights/weekend shifts
  • 37.5 hours weekly (Shifts include days, nights and weekends)
  • Pension contribution once 6 months’ probation is passed
  • Healthcare once 6 months ‘probation is passed
  • 24 days annual leave
  • Canteen
  • Onsite Parking


  • Logging and responding to customer queries.
  • Work with support services to resolve network issues
  • Complete call logs and the issuing of reports.
  • Other duties as assigned/required

Key Requirements:

  • Previous customer service experience with minimum of 1 year.
  • Leaving Cert. level of education
  • Excellent communication skills (via the English language), verbal, written and listening
  • Have a flexible approach to working hours.
  • Excellent PC skills – word and excel essential

For more information please apply through the link provided for the attention of Grainne O Donnell call Osborne Recruitment on 01 5984334 or email
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format

If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.


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    Job Summary
    • Dublin
    • Permanent
    • Nov 17, 2022
    • Competitive
    • Ref ID: 123456