• Location: Dublin 22, Dublin
• Type: Permanent
• Job #36975
• Salary: NON 32,000.00

Service Desk Admin / Dublin 22 / €32k 

Would you like to work for one of Europe’s largest world’s leading supplier of equipment and services to petrol stations and oil companies in Europe?
We are currently sourcing for an experienced service desk administrator to join a busy team of area controllers.
If you have at least 12 months experience in a busy customer focused role, Strong communication skills, including active listening and clear articulation
This role might just be for you!  

Salary & Benefits:

• Salary €28,000 / €32,000 DOE

Duties & Responsibilities:

• Responsible for the smooth running of our Service Desk, logging approximately 300-400 calls per week, via telephone and email.
• Part of a team of 3 Area Controllers, with responsibility for your own group of engineers.
• We cover Petrol Station Service nationwide, and you will be responsible for logging calls and allocating them to relevant local engineers.
• Engineers are also located Nationwide, so good geographical knowledge is preferred.
• This role is suited to a team player, with great communication skills as you will be working closely with other Area Controllers, engineers, station owners and other internal departments daily.
• Service calls are received via email and over the phone and it is also necessary to Update online portals for some of our larger customers.

Requirements:

• At least 12 months experience in a busy customer focused role.
• Strong communication skills, including active listening and clear articulation
• Strong MS Office experience.
• Ability to solve problems and alleviate conflicts or escalate when necessary
• Ability to multitask, manage time, and prioritize
• Able to work individually and as a team

For more information please apply through the link provided for the attention of Cherrelle Finnegan call Osborne Recruitment on 01 5984334 or email Cherrelle.Finnegan@osborne.ie
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set – please attach your CV via the link provided
Please submit your updated CV in Word Format
If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.
Osborne are proud to be an Equal Opportunity Employer.

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