Updated On : 10 August, 2017

German CSR

Sector : Sales Marketing & Customer Service
Employment Type : Permanent
Salary : Negotiable
Location : Louth
Ref No. : SM14980
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Description:

Our client based in Co. Louth are looking for a number of Customer Service Administrators who speak German.  These positions are all permanent positions.

 

  • Salary will be €25.5k + benefits.  Car parking available

 

Duties / Responsibilities:

  • Respond to call and non-call contacts in a polite and efficient manner
  • Provide support to customers seeking to apply for our service
  • Review and process all applicable documentation in support of applications
  • Provide clear and concise advice and information to customers as necessary
  • Research and resolve issues such arising from payment processing and escalate in a timely manner where appropriate
  • Document technical issues and escalate to technical support as appropriate
  • Perform additional duties as assigned

 

Key Requirements:

  • 3rd level qualification in business, finance or related field
  • Call Centre experience desirable
  • Experience with CRM software
  • Fluent in German

 

Please contact Sandra Martin on 041 9865058 or at Sandra.martin@osborne.ie for further information

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